Client Care Representative for Nurturing Expressions

[Patrick]

Nurturing Expressions is currently seeking a full-time Client Care Representative. This position is unique in that it is a combination of client care and retail sales, both in the field and office.

The desired candidate is an approachable self-starter with a commitment to high-quality customer service. This individual must have good written and interpersonal communication skills to help clients through what can be a complex processes. We are in need of a team-player who is ready to lend a hand when needed, has a love of people, great attitude, and empathy for clients during a time of transition.

GENERAL POSITION SUMMARY 
The Client Care Representative is responsible for the delivery of products to clients in the hospital, clinic, or home. These products are, but not limited to, breast pumps, compression therapy garments, mastectomy prostheses, and related miscellaneous supplies. This position will occasionally help with administrative and retail duties in the store, but should expect to spend 80 percent of the time in the field, either driving or delivering products.

SPECIFIC RESPONSIBILITIES INCLUDE:
• Coordination with administrative staff, hospital staff, and clients for daily delivery of breast pump equipment, compression therapy garments, mastectomy prostheses, and miscellaneous related supplies
• Delivery of products, and the demonstration of proper use and safety standards of equipment
• Use of a company vehicle for delivery of products
• Basic knowledge of insurance policies and the ability to successfully assist clients in completing required paperwork and rental agreements
REQUIRED QUALIFICATIONS
• A driving record that reflects a good driving history, a valid state issued driver’s license and the ability to be insured under the company vehicle insurance policy.
• Able to bend, lift or move items from both low and high shelves, pull/push up to 50lbs, and be on your feet for extended periods
• Excellent communication and organizational skills
DESIRED QUALIFICATIONS
• 1 year of customer service/retail sales experience
• Previous experience in a medical clinic or clinic-type setting
• Experience with Quick-Books, inventory management and point of sale systems
• Bilingual
• Experience with compression stocking, mastectomy, and bra fittings
This is a full-time position. Please submit resumes and letters of interest to jobs@nurturingexpressions. Resumes submitted without a cover letter will not be considered.

ABOUT US
Nurturing Expressions was founded in 2004 by Tracy Corey, a Registered Nurse and Board Certified Lactation Consultant. The company started as a mobile service, bringing breast pumps and lactation services directly to moms in their homes or hospital rooms. Today, we have grown to include a full-time retail store and our mobile service offers daily visits most of the major hospitals in the Puget Sound area. We offer breast pump rental and purchase opportunities, breast pump accessories and support, compression therapy and garment fittings, and mastectomy therapy. The retail store and administrative office is located in the West Seattle Junction.

Share This

[Author]

Posts