Diane
are you sure the manager Debbi is gone from Viking; she had to take leave for couple months for surgery/recovery; she was the main reason I opened an account there; she was the best customer service BofA had; then she left BofA and the fees/cs were horrible, so I got the heck outta there years ago
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I was able to open a free senior checking account at Viking, with interest, but the main problem for me is their very limited hours; I’m still with WaMu and love it; especially like that I can go to the Morgan WaMu up til 7pm weekdays and 4pm Sat, because I usually need to deposit cash and would never trust putting my cash in the deposit box
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oh the other thing that made me totally crazy with Viking; I was supposedly all set up with my acct and told I could set up online banking; but their website would not let me get access; and when the bank is closed, there is no one to call or email for help; to me that was just insane; I had to wait til Monday when they opened to ask how to access my online acct, and by then I was beyond frustrated, gave up, moved on
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also been with BECU for years; I was quite surprised at their new machine tonight, no longer need deposit slip or envelope, in fact there’s a big sign warning to not use envelope, that it will jam the machine; the BECU folks came out to help, show me how to use the new machine, and were wonderful