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Customer Care / Customer Service Specialist in Seattle, WA
Trupanion is looking for fun and outgoing individuals who are excited to help others. We love our customers and want to make a personal connection with everyone that picks up the phone to call us. Our goal is when we finish each customer interaction we are confident the person received such an amazing service that they stay with us for the life of their pets, enroll every pet they ever own with us, and tell all their friends and family about Trupanion.
As a Customer Care / Customer Service Specialist, your role will be to provide support to our customers who call or email us regarding their cat and/or dogs’ medical insurance. You’ll need to enjoy using the phone, and should be a great listener, with excellent written and verbal communication skills. We are the heart and soul of the Trupanion family and we have lots of fun working towards our goal of helping as many people as we can! Once you join the Customer Service team, you will go through our thorough training program to ensure you have the tools and confidence to set you up for success in this role. With more than 200 cats and dogs in the office, being a pet lover is also a must!
Customer Care / Customer Service Specialist Behavior Characteristics
While we value and appreciate relevant experience and qualifications, especially with veterinary clinics, shelters, other animal related experience, or being bilingual, we also value individuality! We believe that you can’t have deeply engaged customers if you don’t have deeply engaged employees, and we really look for candidates who can fit into our culture. We feel that the behavioral characteristics that make people most likely to succeed here at Trupanion include:• Passion: In addition to the overall success of Trupanion and our mission, we care intensely about the well-being of cats and dogs.
• Trustworthiness: We are honest, reliable and authentic.
• Candor: We communicate what the little voice inside our head is saying, in a sincere and helpful way.
• Empathy: We create positive outcomes by putting ourselves in others’ shoes and by gaining an understanding of their values, goals and desires.
• Communication: We share our information in a way that is easy to understand and retainable.
• Cooperation: We know how to balance the need for quality with the need for speed and calculated risk-taking. We are committed to being ego-less, and to working as a team to ensure we are consistently make good decisions.
• Judgement: We are not afraid to try new things. Guided by Trupanion’s mission and values, we have the confidence to trust our intuition and do the right thing at all times.
• Impact: We deliver outstanding results with resourcefulness, innovation and tenacity.
• Curiosity: We actively seek knowledge to improve.Customer Care / Customer Service Representative‘s Pay and Benefits
Along with your hourly pay, we also have amazing benefits! Our benefits include: An uncapped monthly bonus – (which rewards the quality for your work as well as how much work you do), full medical, dental and vision (all three at no cost to you), two weeks’ paid vacation (which increases the longer you stay with Trupanion), five week sabbatical after five years employment, paid sick time, stock options, on-site child care, free pet health insurance, free on-site parking, paid time off to volunteer at a nonprofit organization, and a pet friendly office with free dog walking service.Flexible Work Locations:
While we love seeing everyone in the office interacting and supporting each other, we know some people prefer to work from home. This position is open to working remotely, from home, once you have been through the training program and are achieving the right level of performance, to provide you with the freedom and autonomy to follow your passions in a way that suits you best!Culture Vision
At Trupanion, we are all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members who possess our key behavioral characteristics. We trust each other. We are transparent and honest. We care about one another. We want to see our team members succeed, personally and professionally. As our team members gain experience, we strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.Take a look inside our office and see for yourself:
https://www.facebook.com/Trupanion/videos/10155423763702974/To apply, please follow the link provided below:
http://jobs.jobvite.com/trupanion**Interested applicants should submit their resume and cover letter!
Why Trupanion?
Trupanion is North America’s leading provider of medical insurance for cats and dogs. Headquartered in the Georgetown community of Seattle, Trupanion has been named one of Western Washington’s Best Places to Work by the Puget Sound Business Journal for the last four years in a row. Our mission is to help the pets we all love get the veterinary care they need. At Trupanion we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.Company Background
Founded in 2000, Trupanion (NYSE: TRUP) offers medical insurance for cats and dogs in the United States, Canada and Puerto Rico through its affiliated entities. With over 228,400 total enrolled pets (as of 3/31/2015), Trupanion is one of the largest pet medical insurance companies in North America with the mission to help the pets we all love receive the best veterinary care. The Trupanion pet medical insurance plan is simple, fair and comprehensive that pays 90% of the actual veterinary costs for illness and injury claims with no payout limits per incident, per year, or over the lifetime of the pet and with few exclusions. Trupanion policies are underwritten by the American Pet Insurance Company in the U.S. and the Omega General Insurance Company in Canada. For more information please visit Trupanion.com.Camp Crockett is a dog day camp, boarding, and grooming company in search of a pack leader. We have an exceptional opportunity for someone with previous dog daycare experience to join our team and meet the wonderful dogs that make up our great pack.
Along with having previous experience, we would require the person taking this position to possess the following skills:
-Unconditional love and understanding for each and every dog.
-Patience with difficult dogs and the ability to stay calm under pressure.
-Respect for people and animals.
-The physical ability to lift 50+ lbs.
-Receive input in a positive and constructive manner.
-Professional phone etiquette.
-Exceptional customer service.
-Self motivated.
-Knowledge of different breeds and dog behavior.
-Reliability.
-Thorough cleaning skills.
-Great references.
If you feel you possess these skills and would contribute to our pack, please drop off your resume in person at Camp Crockett. We are located at 5611 Delridge Way SW.
If you have questions regarding this job opportunity give us a call at 206.327.9301.
Topic: Fauntelroy Black Cat
We live on 47th ave sw in Fauntleroy, and we are wondering if anyone knows who owns a black male cat with a black collar and gold tag. I see him roaming all over the neighborhood, and am wondering if he is lost? He also is in our yard every day, attacking birds and our small female cat. We are thinking that he might be lost for awhile, as he is really aggressive with our cat, and is always looking for food. We have tried to catch him to get a look at the tag but no luck so far. We are worried for him, and also our cat as he has really hurt her several times.
Topic: Help eliminating moles
My local mole is destroying my new lawn. I tried several nonpoisonous solutions but none seem to be working. I purchased a Victor ‘Out Of Sight” mole trap and find that I no longer have sufficient strength to set it. Anyone with advice on this topic or willing to help me set the trap would be much appreciated. Quite willing to pay for the time, but these can be dangerous so only experienced help is needed. Thank you.
Hello,
We are in need of after school assistance to fill time from the bus until someone arrives home.
3rd grade, 9 year old boy. Active, outgoing child and very fun to be with.
Start Times:
– Mon, Tues, Thurs, Fri – Arrives at bus stop at 2:55 pm directly in front of our home.
– Wed – Arrives around 2 pm but currently in a class at school until 4 pm. Could use transport from school to home, about 1.5 miles at 4pm.
End Times:
– We usually have someone home around 4:15 pm.
– The latest would be 5:30 pm.
– Flexibility would be appreciated, but we should always be able to inform at what time someone will be home prior.Looking for someone responsible, respectful, reliabile, and good with children.
The basic need it just to fill the gap in schedules, but it would be wonderful to have it be a productive time with reading, homework help, walks, etc.We are looking ASAP. Please let us know your experience, availability, and expected hourly rate.
Contact via email: 98029j@gmail.com
Thank you!
Collectables, coca-cola products, salt and pepper shakers, matchbook covers, tokens, poker chips/ Texaco car banks, men’s/women’s clothes/hats/shoes/boots, household goods of all kinds, rod and reel, sherpa snow shoes, travel snow shovel, tools, plumbing stuff, lamps, barbell set, mic stand, server racks, office chair, books, cds/dvd, yard tools, puzzles, picturol projector, microwave (new), electronics, and MUCH MORE! YOU DON’T WANT TO MISS THIS ONE DAY ONLY SALE!!!!!!!
Position Summary:
A FT and PT Retail Sales Associate position is now available. Applicants MUST BE available weekday evenings (until 9pm) and weekends (until 6pm). Ideal for college students with morning classes! Applicants must be very punctual, able to work well with others and provide excellent customer service. Art knowledge and experience is always preferred! Applicants must also be comfortable working with a Point of Sale computer system.Duties:
• Cashier using a POS system
• Provide excellent customer service
• Enjoy interacting with co-workers
• Perform basic cash-handling
• General cleaning all areas of the store
• Product pricing and merchandisingQualifications/Job Requirements:
• Previous retail experience preferred
• Ability to stand for long periods of time
• Possess basic math/cash handling skillsPay is DOE + Benefits (401k, vacation, and medical/dental)
Please email the following ASAP: cover letter, resume & availability to
northwestartandframe@hotmail.comI live on a pretty friendly street. At one time or another i think i have spoken with almost every person who lives on this street.. either in the front yard as they walk past or in the alley as we come and go or at our block parties.
But last night the unthinkable happened on our street and in the aftermath i realized how many of us were stuck in our homes behind crime scene tape and officers telling us to go inside and stay inside .. and our only connection became the West Seattle Blog.
I am grateful for the blog.. but i think we can and should do better.
I don’t know about you.. but i am going to make that better a personal quest this year… and i would welcome any suggestions that have worked for you and your neighbors.
i’ll let you know from time to time how that turns out
Topic: Santa Claus for hire
Santa Claus needed (downtown / civic / van ness) hide this posting
compensation: Based on experience
employment type: employee’s choice
We are looking for actors to portray Santa Claus at a local store. We will provide a custom made Santa suit, you must bring the jolly appearance and experience for the part. You must be customer service orientated and truly enjoy working with children. You must possess a true care and concern for fulfilling the Christmas dream for thousands of children that will visit Santa this year. EOE/DFWFRequirements
Previous experience as Santa
Must be over 18 years old
Possess a jolly personality and laugh
Must be able to work weekends and nights from early November to December 24
Must be able to attend training classes on pre-set days prior to starting as Santa
Ability to meet a high volume of children on a daily basis
Must pass a background check
Please click the following link or paste it to your browser and complete an online application:https://chk.tbe.taleo.net/chk02/ats/careers/requisition.jsp?org=FREEZEFRAME&cws=1&rid=77
Principals only. Recruiters, please don’t contact this job poster.
do NOT contact us with unsolicited services or offersWe are looking for people to work with Santa at a local store. You must be able to provide superior customer service to all guests that visit Santa. Supervisor positions are also available. EOE/DFWF
Job descriptionGreet, interact and engage the visitors
Take photos of the children and families posing with Santa
Sell the photos to these families
Assist with crowd control
Operate a cash register
RequirementsNo previous experience is needed, we will train you for all positions
Must be over 18 years old
Ability to provide superior customer service to all visitors of Santa
Must be able to work weekends and nights from early November to December 24
Must be able to attend training classes on pre-set days prior to starting the regular shift
Ability to meet a high volume of children on a daily basis
Must pass a background checkPlease click the following link or paste it into your browser and complete an online application:
https://chk.tbe.taleo.net/chk02/ats/careers/requisition.jsp?org=FREEZEFRAME&cws=1&rid=86
We are looking for a cashier Fridays from 1-4pm. If you are friendly, helpful, and enjoy working with the community, this could be a fun role for you.
We are open seven days a week, have flexible hours, and a fun team of volunteers.
Please complete our online application at https://scws.typeform.com/to/DBaLgg or contact the Volunteer Coordinator, at 206-932-4044 or via email at sarah@soundgenerations.org to learn more!
The STOP N’ SHOP, is lucky to be the recipient of many wonderful donations from the community, ranging from furniture, clothing, and home décor. The proceeds provide financial support that keep the many wonderful programs running at the Senior Center of West Seattle.Topic: RIP Jake LaMotta
He was a legend. If you can, find the movie “Raging Bull”, with Robert DeNiro…terrific movie about this man’s life…DeNiro won an Oscar for his performance. Probably one of, if not THE, best boxing movies ever made.
Customer Care / Customer Service Specialist in Seattle, WA
Trupanion is looking for fun and outgoing individuals who are excited to help others. We love our customers and want to make a personal connection with everyone that picks up the phone to call us. Our goal is when we finish each customer interaction we are confident the person received such an amazing service that they stay with us for the life of their pets, enroll every pet they ever own with us, and tell all their friends and family about Trupanion.
As a Customer Care / Customer Service Specialist, your role will be to provide support to our customers who call or email us regarding their cat and/or dogs’ medical insurance. You’ll need to enjoy using the phone, and should be a great listener, with excellent written and verbal communication skills. We are the heart and soul of the Trupanion family and we have lots of fun working towards our goal of helping as many people as we can! Once you join the Customer Service team, you will go through our thorough training program to ensure you have the tools and confidence to set you up for success in this role. With more than 200 cats and dogs in the office, being a pet lover is also a must!
Customer Care / Customer Service Specialist Behavior Characteristics
While we value and appreciate relevant experience and qualifications, especially with veterinary clinics, shelters, other animal related experience, or being bilingual, we also value individuality! We believe that you can’t have deeply engaged customers if you don’t have deeply engaged employees, and we really look for candidates who can fit into our culture. We feel that the behavioral characteristics that make people most likely to succeed here at Trupanion include:• Passion: In addition to the overall success of Trupanion and our mission, we care intensely about the well-being of cats and dogs.
• Trustworthiness: We are honest, reliable and authentic.
• Candor: We communicate what the little voice inside our head is saying, in a sincere and helpful way.
• Empathy: We create positive outcomes by putting ourselves in others’ shoes and by gaining an understanding of their values, goals and desires.
• Communication: We share our information in a way that is easy to understand and retainable.
• Cooperation: We know how to balance the need for quality with the need for speed and calculated risk-taking. We are committed to being ego-less, and to working as a team to ensure we are consistently make good decisions.
• Judgement: We are not afraid to try new things. Guided by Trupanion’s mission and values, we have the confidence to trust our intuition and do the right thing at all times.
• Impact: We deliver outstanding results with resourcefulness, innovation and tenacity.
• Curiosity: We actively seek knowledge to improve.Customer Care / Customer Service Representative‘s Pay and Benefits
Along with your hourly pay, we also have amazing benefits! Our benefits include: An uncapped monthly bonus – (which rewards the quality for your work as well as how much work you do), full medical, dental and vision (all three at no cost to you), two weeks’ paid vacation (which increases the longer you stay with Trupanion), five week sabbatical after five years employment, paid sick time, stock options, on-site child care, free pet health insurance, free on-site parking, paid time off to volunteer at a nonprofit organization, and a pet friendly office with free dog walking service.Flexible Work Locations:
While we love seeing everyone in the office interacting and supporting each other, we know some people prefer to work from home. This position is open to working remotely, from home, once you have been through the training program and are achieving the right level of performance, to provide you with the freedom and autonomy to follow your passions in a way that suits you best!Culture Vision
At Trupanion, we are all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members who possess our key behavioral characteristics. We trust each other. We are transparent and honest. We care about one another. We want to see our team members succeed, personally and professionally. As our team members gain experience, we strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.Take a look inside our office and see for yourself:
https://www.facebook.com/Trupanion/videos/10155423763702974/To apply, please follow the link provided below:
http://jobs.jobvite.com/trupanion**Interested applicants should submit their resume and cover letter!
Why Trupanion?
Trupanion is North America’s leading provider of medical insurance for cats and dogs. Headquartered in the Georgetown community of Seattle, Trupanion has been named one of Western Washington’s Best Places to Work by the Puget Sound Business Journal for the last four years in a row. Our mission is to help the pets we all love get the veterinary care they need. At Trupanion we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Company Background
Founded in 2000, Trupanion (NYSE: TRUP) offers medical insurance for cats and dogs in the United States, Canada and Puerto Rico through its affiliated entities. With over 228,400 total enrolled pets (as of 3/31/2015), Trupanion is one of the largest pet medical insurance companies in North America with the mission to help the pets we all love receive the best veterinary care. The Trupanion pet medical insurance plan is simple, fair and comprehensive that pays 90% of the actual veterinary costs for illness and injury claims with no payout limits per incident, per year, or over the lifetime of the pet and with few exclusions. Trupanion policies are underwritten by the American Pet Insurance Company in the U.S. and the Omega General Insurance Company in Canada. For more information please visit Trupanion.com.Topic: Payroll Specialist
Global Diving & Salvage, Inc. is the largest diving contractor on the West Coast, based out of Seattle, WA, a leading provider of marine construction and infrastructure support services in the United States, and an internationally recognized casualty responder.
We are currently seeking a Payroll Specialist to join our team in Seattle, WA. This position is responsible for the full-life cycle payroll processing including preparing and distributing payroll, ongoing reporting needs, and the overall processes involved within the payroll department.
Duties and Responsibilities include, but are not limited to:
Payroll
Prepare and distribute weekly and semi-monthly payroll for salaried, hourly, and expatriate employees
Key payroll hours using Microsoft Dynamics Navision (NAV)
Troubleshoot payroll problems and interface with employees on payroll status including new hires, terminations, leaves of absence, etc.
Process expense reports
Prepare pay by verifying time records, calculate, and produce checks or electronic transfers.
Balance payroll accounts by auditing information, identifying and resolving discrepancies, and initiating journal entries
Determine payroll liabilities by entering federal and state taxes, 401(k) remittance and direct deposits, union dues, wage assignments and garnishments, etc.
Remit tax payments by collecting and verifying data, preparing federal, state, and local tax reports, and initiating payment
Participate in audits of payroll related activity
Preparation of all monthly, quarterly, and year-end tax forms and submission including W-2s, 940, 941, 1095-C, and SUTA reporting.
Special projects as neededReporting
Audit payroll entries to ensure accuracy and post payroll journals to the general ledger
Update records by reviewing and entering changes in exemptions, insurance changes, deductions, paid-time not worked, status, and pay
Calculate and maintain ledger of vacation and sick days earned and used
Complete reports and other requirements associated with year-end or other reporting needs
Prepare certified payrolls, prevailing wage, and remit union reports
Fulfill wage garnishment requirements by completing forms, adjusting payroll records, and documenting, deducting, and transmitting withholdingsProcesses
Track and maintain required paperwork from HR and hiring managers
Consistently look to improve the internal controls and processes within the payroll framework
Weekly monitoring of unemployment claims
Maintain required payroll files and recordsQualifications
Education
AA in Accounting or related
BA degree preferredExperience
3+ years experience in a processing payroll required
Experience with unions preferredKnowledge/Skills
Excellent oral and written communication skills
Advanced organizational skills
Excellent interpersonal and team skills
Excellent Microsoft Suite skills (Outlook, Word, Excel, and PowerPoint)
Knowledge of Federal and State tax laws, wage and hour lawsPhysical / Mental Requirements
Perform work in an office setting
Be available after hours and on weekends as neededEqual Employment Opportunity
Global is an Equal Opportunity Employer. It is the objective of Global Diving & Salvage, Inc. to obtain qualified employees consistent with position requirements: to seek, employ, promote, and treat all employees and applicants for employment without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, sexual orientation, gender identity, age, religion/creed, handicap/disability, marital status, genetic information/history, military/veteran status, or any other characteristic or condition protected by law.Global will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Global’s legal duty to furnish information. (41 C.F.R. 60-1.35(c))
If you are a candidate with a disability in need of an accommodation in the application process, please contact 206-623-0621 or email hr@gdiving.com.
Apply online at http://www.gdiving.com/about/employment
Job Location
Seattle, Washington, United States
Position Type
Full-Time/Regular
West Seattle, Washington
03 Wednesday
