SITE NOTES: Maintenance downtime; commenting glitch fixed

Two site notes:

MAINTENANCE DOWNTIME: Our server-management company tells us we’ll be down for a while at some point at/after 11 pm tonight, while they do some semi-urgent maintenance for multiple customers including us. Could be anywhere from 15 minutes to 2 hours. If there’s breaking news and we’re down, we’ll report it in the WSB social media channels.

COMMENTING GLITCH FIXED: Some who use one of our mobile modes have had trouble commenting – it even happened to us: If you tapped the comment window, the keyboard wouldn’t come up unless you hit a formatting key first (bold, yellow highlight, italic, etc.). This has now been fixed. Thanks again to the people who reported this – glitches don’t always affect everyone, because of the differences between the way browsers, operating systems, devices interact, so we don’t always know about problems until they’re reported (editor@westseattleblog.com).

3 Replies to "SITE NOTES: Maintenance downtime; commenting glitch fixed"

  • workdowntown January 16, 2018 (12:03 pm)

    Thanks Tracy.  FWIW, on my android when I am viewing a story, I can’t view the comments.  I have to go back out and click ‘comments’ to get the full story.  Which, thinking it through, I should just click on comments if I am curious about the story!  Never mind…

    • WSB January 16, 2018 (1:20 pm)

      Somehow a “related stories” block (NOT the sort of trash that many otherwise reputable sites use from Outbrain, Taboolah, etc., but still) had wound up in one mobile view, between the story and the comments, to the point where someone might not even have realized there WAS a comment section, and we have moved that to AFTER the comments – that might have fixed the problem. If not, I’ll have to find somebody with an Android to show me … we are still all-Apple.

  • workdowntown January 16, 2018 (3:05 pm)

    Hey – its fixed!  You are amazing!  Thanks for all you do. 

Sorry, comment time is over.