I had a terrific experience with them, too!
Took my 14+ year old mower in because of a leaky seal (2 other places allegedly fixed it, nope). I left the mower with him, he said he’d call when it was ready. Well, I went from his place to Target and he called me before I’d even gotten to the back of the store!
I’m planning to go back in the next few weeks to get the blade sharpened, which he suggested when I returned but said that if I wanted to come back another time, that was fine.
Not pushy at ALL!