Cupcake Royale is Hiring

[Cupcake Royale]

Our Mission

To create joyful experiences and build community connection.
Our Values:

Exceed customer expectations
Obsessive about quality
Work as a team and treat each other with kindness and respect
Relentless drive to improve
Do The Right Thing – for the environment, the community, farmers etc.

Position description
Cupcake Royale is looking for a smart, hard-working, self-motivated, cheerful sweets enthusiast to join our very “Royale” team in West Seattle! As a customer service expert for Cupcake Royale, your first priority is to live our values! We want everyone who comes into contact with our customers to deliver a joyful experience. A customer service team member is knowledgeable about our products, works efficiently, and stays composed under stressful situations. This position is Friday-Tuesday mornings. Cupcake Royale is an independent company creating from scratch cupcakes, handmade ice cream, and expertly crafted Stumptown coffee. The Royale team prides itself in supporting farmers and makers from the Pacific Northwest whenever possible. Cupcake Royale has been Seattle’s Original Cupcakery since 2003, thirteen years of handcrafting local sweets. Located in Seattle’s best neighborhoods Cupcake Royale delivers the sweetest treats to kids, students, friends, and families.Anyone who joins the Royale team must help contribute to our mission of Creating joyful experiences and building community connection . This Barista should embody our core values of being respectful, doing the right thing, having a relentless drive to improve, obsess about quality, and exceed expectations.

Key Responsibilities

Serve the tastiest most consistent product to Cupcake Royale standards
Deliver excellent hospitality to every person that walks through our doors
Keep all areas of the cafe professional, clean, and organized
Accurately take orders and ring them into the POS with minimal mistakes
Properly prep and craft espresso drinks to company standards
Scoop ice cream to company standards
Make all menu items to company standards
Properly package cupcakes to company standards
Communicate any and all relevant information to Cafe Manager, Assistant Manager, and fellow cafe staff in a respectful manner
Follow written and verbal instructions efficiently and execute these instructions
Follow all company tools and systems, shows enthusiasm for Cupcake Royale’s support of our communities, and be knowledgeable of promotions
Rotate inventory and order ingredients for optimal stock on inventory control
Follow health, safety, and sanitation guidelines with care
Be efficient, use/prioritize time wisely
Using problem solving skills
Be able and willing to go above and beyond when the team needs it
Be obsessive about quality

Additional Job Requirements

A current Washington State Food Handler’s Permit
Able to work an 8 hour shift on your feet
Able to lift 50 pounds consecutively

Compensation

$10.50 an hour plus tips with incremental, merit-based raises
Health and dental insurance for those who work 30+ hours/week for 90 days and paid sick days
Subsidized ORCA card
1 week Paid Time off
As many cupcakes and ice cream scoops as you can eat. Oh, and all the coffee you can drink!
Advancement opportunities in our growing company!

Interested? Send your resume, complete with a Cover Letter of why you would be the perfect fit, to westseattle@cupcakeroyale.com.

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