October 9, 2009 at 7:12 pm
#677495
DavidBernhard
Member
This may be the same problem I am having with Comcast:
very VERY slow upload speeds. I am getting upload speeds well below dialup — as low as 2 kbps.
They have acknowledged the problem, say it is a known issue in West Seattle (Roxbury and 35th area), and have issued me a service credit already. The problem is not yet resolved. We reported the problem about 15 days ago. I have had 4 calls to Comcast, have been disconnected once, had a tech to the house already once and they have scheduled another tech tomorrow.
If you are having this problem you can test here (same test the Comcast tech used at my house on my computer):
http://www.speakeasy.net/speedtest/
and call Comcast about it here
877.824.2288