(File photo)
Illegal dumping is a big problem – our check of WSB archives underscores that, turning up a pile of reports. Just how big? District 1 City Councilmember Lisa Herbold has stats in her latest e-mail update, sent this morning – and reveals that Seattle Public Utilities has a new approach for handling the problem:
Since 2014, the number of illegal dumping service requests to SPU has jumped from about 5,000 to an astonishing 11,500 in 2015. As a result, unfortunately, the average response time went from 21 days to 28 days. To address this SPU decided they needed to find a way to both 1. Reduce the current service request backlog and 2. Improve future response times.
In order to do that, last week SPU assigned temporary staff to consolidate the backlog of service requests. As of February 18th they had 100% of the backlogged requests reviewed and found that approximately 25% were duplicate requests. This clearly demonstrated a need to address the issue of illegal dumping differently. In other words, SPU shifted from an enforcement model that only responded to complaints, to an enforcement model that also includes proactively clean up illegal dumping in areas where it happens frequently.
SPU is now preparing “clean sweep” maps and routes for cleanup crews where they will drive each street to pick up both reported and unreported items – especially in those locations that have frequent illegal dumping activity, so that pick-up opportunities are maximized, the complaint backlog reduced, and response time improved.
Your options for reporting illegal dumping are listed here – and of course, there’s also the city’s Find It Fix It app.
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