Comcast issues?

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October 15, 2010 at 2:09 pm #705390

sam-c
Participant

comcast is our provider at work and we had issues all day yesterday.

re:Qwest DSL- they told us they couldn’t provide DSL service at our house which seems ridiculous; it’s Seattle after all. we make do with Clearwire at home.

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October 15, 2010 at 4:11 pm #705391

JanS
Participant

Sam-c…it’s a shame that one has to “make do”..with a service like Clearwire. I’m surprised that people even use them at all, considering all the complaints I’ve heard. Paying for something to “make do” is sad…sorry about the Qwest thing. What part of WS are you in? Geez..I though Qwest went everywhere.

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October 15, 2010 at 7:07 pm #705392

sam-c
Participant

re: Clearwire: ‘make do’ is probably a strong way to put it, as we haven’t had the extent of problems that JoB had. when we called tech support they got us the help we needed very quickly, the first time. I’ve also found the folks at the Westwood storefront helpful. the trouble we experience with Clearwire seems to coincide with trouble from our DTV converter, so sometimes I blame it on the ‘atmosphere’

another note on the internet speed from Clearwire. before we got a new laptop, I blamed the speed on the internet service. on the old computer, it could take 1.75 hours to download an episode of Mad Men from iTunes. With the new computer it takes 15-20 minutes. same Clearwire service, different computers.

re: Qwest: yeah, that is what we thought too after talking to the Qwest people at Southcenter. when their “up and running in 2 weeks” time limit ran out, we called to find out the deal. They said, sorry, guess we don’t have DSL there after all. we are in Puget Ridge.

re: Comcast, I don’t want to do business with them, similar sentiments to post # 20.

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October 16, 2010 at 5:19 am #705393

redblack
Participant

well, sam, that’s the free market at work.

how dare you call it a monopoly!

to those of you who have had comcast outages/shortages lately: ask them if they’ll prorate for loss of service. when they decline, ask them why their money is more important than yours.

my guess is that they’ll just flip you the bird, send out another bill, and ask if you’d like to buy some more stuff.

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