Home › Forums › Open Discussion › Arrrrgh! My PC and my iPad are both rebelling this week!!
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November 17, 2013 at 10:22 pm #609688
Myr-myrParticipantReferrals, please, to a tech hero who can fight back.
November 17, 2013 at 10:29 pm #800266
JayDeeParticipantDescribe the iPad symptoms. They are pretty simple beasts when it comes to treatment. I’ve owned three and am Mac knowledgeable.
November 17, 2013 at 10:57 pm #800267
celeste17ParticipantFor the PC contact Ken davis at nomdegrrrr@gmail.com
November 17, 2013 at 10:58 pm #800268
JayDeeParticipantSecond the Ken Davis recommendation.
November 17, 2013 at 11:14 pm #800269
Myr-myrParticipantJayDee, thanks for your reply. I recently inherited my late mother’s iPad II. The iOS 7 update was just uploaded. 3 Questions: 1. How can I jettison the 61,958 spam emails? 2. Why don’t any emails I’ve generated appear in the Sent mailbox?? 3. Why does it tell me that it cannot move emails to the empty Trash folder???
And thanks, all, for reminding me about Ken Davis!
November 17, 2013 at 11:43 pm #800270
dhgParticipantMyr Myr: Email behavior is based on the protocol. If you are using Microsoft Exchange or Gmail, for instance, you are using a system that stores everything in the cloud and if you send an email, it records the message in the cloud. if you are using a POP mail system (the first email systems were POP and it is still common as toast), your emails were designed to download to a computer and when you sent, it stored the email locally but did not store it in the cloud.
Also, iPads were designed to be adjunct systems and so, by default, when you delete on an iPad, it does not delete from the cloud. There is a setting on the iPad that can change that behavior.
November 18, 2013 at 12:26 am #800271
Myr-myrParticipantThe Cloud…way over my head.
November 18, 2013 at 12:45 am #800272
Myr-myrParticipantI can’t email, you guys. (Part of the problem.) Please give me Ken’s phone.
November 18, 2013 at 1:25 am #800273
miwsParticipantNovember 18, 2013 at 1:50 am #800274
JayDeeParticipantMyr-myr:
I am assuming the 60K+ spam emails are on your Mom’s account. Is this correct?
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If so, you need to reset the iPad, but please confirm first. Your iPad will think it’s your Mom’s until it is told differently.
November 18, 2013 at 1:57 am #800275
JayDeeParticipantBasically, any particular iPad will keep thinking it belongs to a previous user until you basically wipe it clean.
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iPads or iPhones are dependent on the iTunes of the current owner to update or erase. Therefore, Your iTunes has to be working in order to update your iPhone or iPad with information. You will need to know your (and not your Moms) Apple ID and password in order to keep the iPad active on your PC.
November 18, 2013 at 3:42 am #800276
Myr-myrParticipantMiws – Thanks for Ken’s phone number.
JayDee – Wow! Very helpful!!! Since no one knows what Mom’s password had been I established my own email account and I just now set up my account with iTunes. (Sneaky devils!) OK. Next steps – dumping the spam?
November 18, 2013 at 3:48 am #800277
Myr-myrParticipantOh. Do I have to wipe it clean? Does that mean losing all of Mom’s contacts?
November 18, 2013 at 6:47 am #800278
JanSParticipantMyr-myr…don’t wipe it clean until you talk with Ken…
November 18, 2013 at 8:46 am #800279
KevinParticipantGive Rob Shiras a call at PC Mobile Help. Not cheap – but he and his crew can fix most ANYTHING, usually with a minimal amount of time.
PC Mobile Help – 206-686-8682
http://itheadquarters.com/pc-mobile-help-and-computer-repair/
November 18, 2013 at 2:40 pm #800280
JayDeeParticipantMyr-myr:
Measure twice, cut once. Ken knows Apple’s and presumably iPads by now. Ipads only store information on them that is downloaded from iTunes, or a remote server. I find it hard to believe your remote mail server was holding 60K emails. My iPad stores around 200, deleting some as they age out. For instance, I turned my brother in laws Mail program onto his gmail account and it downloaded 300-400 old emails. Now, that could be all he’d ever written, but still not 60K (You must send a lot of emails).
I could not find a setting on iOS 7.0.3 that limits the retention of emails (unlike earlier devices).
Sometimes, when an iPad misbehaves, doing a hard power off/on will make it less confused. This is where you hold down the home button until a red slider says swipe to power off. This will not “wipe” the iPad just give it a fresh start when you turn it back on using the button on the upper right-hand side.
Or wait until you talk with Ken.
November 19, 2013 at 2:08 am #800281
JayDeeParticipantAlso, I figured out that only changing your email address on the Mac or PC, you didn’t change the computer identity. I can export contacts from my iMac, but don’t know what program your Mom used. I hope Ken can help.
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