Re: Rant – Comcast Bait & Switch

#649461

Ken
Participant

I wrestled with the companies web sites for two weeks and could not figure out enough info to make an informed decision. I called and talked to both companies several times without making a choice because I refuse to be sold something by someone who has an even poorer understanding of the product than I.

I finally chose one during the whole house 4 unit free install promotion and got two tv hooked to DVR (one DVR box = 2 tvs, 2 remotes) and 2 more hooked to a regular set top box. (also two tv’s, 2 remotes hooked to one box).

I questioned the installers relentlessly and read the manuals and finally got enough info to configure the wiring plan to work where I needed it to. I now have enough knowledge to redirect the signal anywhere in the house via my pre-existing cable wiring if I need to.

A friend also went to work for direct-tv so I got several of their failed boxes to take apart and “play” with.

Most of my experience in the corporate world was always based on figuring out how to do something complex and then teaching it to execs, sales droids and office serfs. I was reminded of that by seeing a ad here that needed expertise with excel. I would not call myself an expert, but I was always the one handed a process in the form of a box diagram and I had to turn it into an actual work flow using whatever tools and software were available. I know some pretty weird stuff in excel but I suspect there are normal common office functions I have never seen or used.