September 7, 2010 at 11:52 pm
#702930
hopey
Participant
Agreed… I’ve gotten a gate pass as a non-passenger several times, when conveying my stepson to or from a flight he was taking on his own. It’s possible to do.
DP, most of those voice-automated systems respond to the word “agent”. You may have to repeat it at several prompts in a row, but just keep saying the word “agent” at every prompt and you will eventually get put in the live-person queue.
Also, call during normal United States business hours, 9-5. Off hours you are much more likely to get a person whose native language is not American English, and who may not have sufficient authority to set up the gate pass.