ScottA
I’m not in WS but downtown so for what it’s worth I recently canceled my service after having it for several years (I think I was one of the early users of Clearwire probably in late ’06). I was getting frustrated with “server not found” errors since getting the new modem a few months ago – although maybe this just coincided with too many new users overloading the network and not related to the new hardware.
When I called tech support (only twice) they were pretty useless. Since I had 5 bars it wasn’t a connection issue to the network but both of my PCs had the same “server not found” issues. On the first call the guy had me do the ipconfig commands to clear the cache (didn’t help). On the 2nd and last call the guy said to try a fixed DNS nameserver and he suggested the OpenDNS address. OpenDNS takes address bar searches I did and redirects them to it’s own version of Google search results or something similar which was really annoying.
If you have a similar problem I’d try the Google DNS addresses 8.8.8.8 and 8.8.4.4 which seemed to result in much better reliability for the couple days I used it before my cancellation kicked in and now I have Broadstripe cable modem service and I haven’t had an error since but it costs about $63 instead of $42.
I’m actually a small investor in Clear so this really frosts me!