Temperature abuse: Don't play that game!

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  • #606648

    DBP
    Member

     

    February 20, 2013

    Mr. David Preston

    XXXX XXth Ave SW

    Seattle, WA 98106

    Dear Mr. Preston:

    Thank you for your recent telephone call of February 12, 2013, explaining you purchased a 59 ounce container of our Florida’s Natural Brand Orange Strawberry Juice, dated March 19, 2013, that was bitter.

    It is apparent the product received extreme temperature abuse along the line of distribution, after having been shipped from our temperature-controlled warehouse. Off-flavor is indicative of temperature abuse.

    Although every effort is exerted to control storage and handling of our products, unfortunately, complete control is not possible.

    We are very sorry you experienced a problem and are enclosing two coupons for our Florida’s Natural Brand “Not From Concentrate” products, as a token of our concern for your inconvenience.

    We welcome this opportunity to thank you for your purchases of our Florida’s Natural Brand products.

    Very truly yours,

    Bonnie Hunter

    Adminstrator

    Consumer Affairs

    Florida’s Natural Growers,

    A division of Citrus World, Inc.

     

     

    #785359

    DBP
    Member

    Cute Thriftway Clerk: Free orange juice, huh? Sounds like a sweet deal.

    DBP: Oh yeah. Lissen, it pays to complain.

    Clerk: Really!? That hasn’t been my experience.

    DBP: You’re prolly not doin’ it right, then.

    Clerk: Oh yeah?

    DBP: Sure. But it’s like anything else, ya know? There’s an art to it. Let me know if you ever want a lesson . . .

    Clerk: […]

    DBP: Well . . . I guess I’ll see ya around, huh?

    Clerk: Oh, no! Hey! Wait a minute! Wait. Don’t run off like that. Come back here a second . . .

    DBP: Yeah . . . ?

    Clerk: You’re still a dollar short.

    #785360

    JanS
    Participant
    #785361

    JKB
    Participant

    yeah… I was just going to post about buying shirts. You know how they’re full of pins? Well, I missed one and scratched the hell out of my forehead pulling it on.

    I complained, and the lady at the cashier sympathized. But she still charged me for the shirt.

    #785362

    JoB
    Participant

    let the buyer beware

    #785363

    DBP
    Member

    JKB: Did you develop a debilitating infection from the wound by any chance? It might not be too late . . .

    http://tinyurl.com/axd8foy

    #785364

    JKB
    Participant

    I’m just fine. Sorry to disappoint you.

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