Recommendations for Rinnai Tankless Hot Water repair person?

This topic has 3 replies, 2 voices, and was last updated 5 years, 4 months ago by Franci.

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February 13, 2021 at 7:17 am #999146

Franci
Participant

Yep the snowiest day of the year and my Rinnai is not working. It worked yesterday just fine. I have checked to ensure the vents are clear of snow and they are. Can you recommend a person or company to service this?

Thanks
Franci

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February 13, 2021 at 8:19 am #999157

Franci
Participant

I’m finding it will be into the middle of next week before someone can come out. I can live without hot water for a few days – I am concerned about the pipes in the Rinnai freezing – does anyone know if this is a valid concern or are they insulated sufficiently to prevent freezing?

Thanks

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February 13, 2021 at 1:01 pm #999193

clairdesol
Participant

We love our Rinnai installed and serviced by Greenwood. It does occasionally (once a year) stop working and needs to be reset, so check your instruction manual. But if needed Greenwood is very responsive.

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February 13, 2021 at 8:02 pm #999241

Franci
Participant

Thanks! I have an appt for Wednesday and around 4:00 I found that it was working again. This is the 1st time in nearly 15 years that has had an issue. It likely could need to be serviced, they can do that on Wednesday.

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