RAVE: Umpqua Bank

[dhg]

Finally made the move and will be closing my business account at Bank of America very soon. I’ve opened an account at Umpqua (on Calif. next to Safeway) and find the place charming. Business checking is free, they have choc. chip cookies on Friday. They remember me by name and want people to just hang out, be in the internet, say hi. Love the bank. I would have chosen BECU except for the fact that they have no presence here and they darn well should’ve been in Umpqua’s spot. Their loss. I think I’ve made a very good choice. As for BofA: I’ve had an account with them for 25 years and now they want $10 /mo. for savings and $14 /mo for checking. It takes a long time to untangle all the automatic payments and auto deductions but I’ve done it.

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[JanS]

I joined Umpqua in November right after they opened. The people who work there genuinely care. They have always remembered my name,we have great conversations. I’m glad I changed. Hope more people do. Besides, where else do you get chocolate with every transaction? :D

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[NFiorentini]

The one thing that keeps me with BoA is their online services. How does Umpqua compare? If I can find comparable account information via the web, I am so gone from BoA.

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[dhg]

Their online banking works fine for me. You can set up automatic payments and enter payments manually.

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[dobro]

The online banking at BECU is wonderful. Easy to operate, you can do everything you need. Far superior to BoA. I left BoA in October, also a 30 year customer from back when it was Seafirst.

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[Kirk M.]

@dhg: Thanks for the “RAVE,” SUPER appreciated! We’re happy to help and excited that things are working out for you! PLEASE let us know if there is anything else we can do for you :)

-Kirk Mead (West Seattle Umpqua “Store Manager”)

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[Kirk M.]

@JanS: We’re glad you changed to! We’re nothing without our customers and we’re happy to have you as one! Looking forward to exceeding your expectations :)

-Kirk Mead (West Seattle Umpqua “Store Manager”)

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[PK22]

@ NF, how does Umpqua compare? I’m not sure but I know that ANY bank that charges YOU to handle your own money to further pad their bottom line is not a banking institution I want.

I.E.

Charging me to see a statement? NOPE

Charging me to speak to a rep, NOPE

Charging me to print an ATM receipt? NOPE

Charging me to make sure they still have my money? NOPE

You see where this is going?

One of the reason’s why I LOVED WAMU but they shot themselves in the foot and I could care less but more banks need to go back to the ” face-to-face, We care about our customers ” attitude.

There’s my two cents, not that it matters, just something to think about

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[Jiggers]

Just make sure that they are FDIC…:)

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[Kirk M.]

@ Jiggers: Important Point. We are most definitely FDIC insured!

-Kirk Mead (West Seattle Umpqua “Store Manager”)

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[dhg]

I don’t think WAMU shot itself in the foot. I think they could’ve survived if depositors in California had not freaked and pulled out their money. (There was a MASS transfer of funds electronically). Then the East Coast raided and gave it all to Chase. Here, Chase, a gift for you!

If you liked WAMU you’re going to love Umpqua. It is local and personal and they do not hit you with any gotcha’s.

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[kootchman]

Yet… we bailed out B of A instead of the consumer centric institutions. “We” made B of A, Chase, CitiCorp, even stronger, bigger, more concentrated. WAMU was a fiasco…. all my offshore commission and dividend checks got put through a 30 day hold…they decided to use Union Bank as the counter signatory bank.. to get thirty days extra float time. Try running a business with that cash flow! I dumped them my curent bank which allows withdraws within 48 hours of deposit. WAMU sucked the last two years before they were mercifully put out of their misery.

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