Rave to woman who answered phone at TD Excavating

[Ms. Sparkles]

This morning I had an unpleasant interaction with the crew working at the NE corner of California Ave SW & SW Oregon. Essentially their signage for which part of the sidewalk is closed isn’t clear or visible from the north end of the block their working on.

I noted the TD Excavating truck in front of the new building on the east side of California between Alaska & Oregon and called. I confirmed with the woman who answered that it’s her crew working the corner and told her about how about my interaction with the crew …. and she was so apologetic and sounded concerned and had me convinced she was going to call the foreman and have the issue addressed immediately. It was refreshing – even if it was just to placate me. I felt validated and that was enough to brighten my day after such a crap interaction.

Unfortunately I didn’t think to get her name, but I got the impression she’s the owner.

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