Property Management Office | FT Admin Coordinator

[tcayce]

March 18, 2015

Job Description: Full-Time Administrative Coordinator

Cayce Real Estate Services, a full-service real estate management firm in Seattle, has been operating for the past 35 years. We are currently seeking a professional to work in our West Seattle office. Our new full-time Administrative Coordinator will be responsible for consistently delivering exemplary customer service when communicating with residents, owners, vendors, and inquiring prospects.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Answer inbound phone calls and assist clients

• Respond to inbound phone/email inquiries on available rental properties

• Greet walk-in clients

• Assist in scheduling appointments for property showings

• Maintain key check-out log book and proper placement of rental keys

• Work with Property Managers and staff on various projects

• Order and maintain office supplies

• Assist in posting notices at various properties

• Assist with the new setup of accounts and properties

• Promote and foster positive relationships with residents, owners, vendors, and co-workers

• Process work orders / service requests and routes appropriately to maintenance; conducts service follow-up with necessary parties

• Prepare and mail notices and letters to residents, owners, other parties

• Provide full administrative support including phone support, typing, data entry, reports, filing, and distribution of correspondence

• Ensure that positive, collaborative internal and external relationships are fostered and maintained

• Ensure that resident questions, inquiries, and/or concerns are appropriately addressed in a timely manner

• Ensure the delivery of great customer service to everyone, including residents, prospective residents, owners, vendors, team members, etc

• Follow and enforce all fair housing and local landlord and tenant laws and regulations

• Perform other duties in the categories above as assigned

JOB REQUIREMENTS:

The qualified candidates will possess the following:

• Must be highly organized and efficient

• Must maintain an exceptional level of attention to detail

• Must be able to multi-task extremely well and handle numerous activities simultaneously

• Must continually demonstrate exceptional customer service skills

• Must have familiarity of computer use and working knowledge of MS Office Suite (Word, Excel, Outlook, Picture Manager, etc.)

• Must be able to comprehend and communicate in the English language with exceptional oral and written communication skills

• Must be able to communicate by telephone, fax, e-mail, text, video conferencing, in person etc.

• Must be able to work in a collaborative manner and a team environment

• Experience with digital cameras and photo related software, preferred

• Familiarity with Apple iOS software, preferred

• Ability to keep information strictly confidential

• Relate well to people from diverse backgrounds

• Frequent local travel with own personal vehicle

• Working knowledge of applicable local and federal housing laws, including Fair Housing and all Washington and Seattle Landlord Tenant laws, preferred

• At least one year of recent property management experience (continuous in one operation) in all types of residential, commercial, multi-family, etc. properties, preferred

• Must have outstanding prioritization skills and be able to handle multiple projects, changing priorities and a continually heavy work load

• Must have the ability to independently diagnose, define, and solve both simple and complex problems

• PropertyWare knowledge, or previous experience with similar web-based property management software program, preferred

• High school diploma or equivalent required. Preferably, a bachelor’s degree in business management, finance, accounting, or a resources/personnel management related discipline

• Ability to lift at least 15 pounds

At Cayce Real Estate Services it is our belief that each team member should have the opportunity to realize their potential and contribute to the overall success of the company. We do our very best to provide you with all the necessary tools to see you exceed expectations and strive to achieve a comfortable work and home life.

Apply today!

Cayce Real Estate Services is an equal opportunity employer. Please include resume, cover letter, and any reference(s). Please, no phone calls at this time.

Send email titled “FT Admin Candidate” to Manager at jessica@cayceres.com.

Position Available March 2015.

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