Home › Forums › West Seattle Rants & Raves › Rant – All Star Fitness
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January 30, 2009 at 5:22 am #656402
saneyMemberjschu- the closest ballys is in bellevue…too far.
i agree w/ meg about the water temp. you dont want to do laps or a water fitness class in a warm pool.
January 30, 2009 at 6:14 am #656403
herongrrrlParticipantMatter of preference, I guess, Meg. I was usually doing laps and still chilly. I don’t remember the pools I’ve been in for swim team being that cold. And for the family swims, it was far too cold for my daughter–she actually turned blue after being in the pool for 20 minutes. That was what prompted my complaint, and I never heard a response back about it.
January 30, 2009 at 7:12 am #656404
westwoodmomMemberYou should not be shivering 20 minutes in a water workout class where you are doing jumping jacks. Children who are in constant motion should not be blue 10 minutes in the pool. Allstar pool is significantly cooler than community center pools. And when your pool staff continually tell you that your pool maintenance is dangerously bad, you really have a problem. I will never go back or recommend Allstar.
January 30, 2009 at 7:15 am #656405
alki_2008Participantjschu – are you sure that car belongs to the owner of All-Star fitness, and not another gym?
Just wondering because I know of 3 cars the All Star owner drives and none of them are yellow land rovers. I guess it’s possible he’s has a 4th car, although I’m still not sure if it’s relevant to identify the gym owner’s car.
January 30, 2009 at 2:23 pm #656406
westseattlegrlMemberokay, I had to sign up just so I could chime in.
Years ago, I worked the front desk at a different All Star Fitness location. It was one of the most chaotic companies to work for. I think the West Seattle location is visibly the nicest compared to others, especially the one I worked for which barely had any cleaning supplies, mold on the carpet and ceilings.
The front desk position had an extremely high turnover rate with little to no customer service training. So even if the front desk employee became super helpful, he/she was gone in a few months. It was a difficult position because of all the problems, like broken machines (and my manager telling me I couldn’t place a “broken” sign on it because it wouldn’t look good if he was touring potential members). Something was always breaking down. The repairs were spotty.
I fielded A LOT of complaints about membership. People would threaten class action lawsuits. If your year of membership hadn’t expired, then you had to go through so many hoops like proving you had moved more than 20 miles from the nearest location or pay alot of $$$. The salesguys, at least at my location, were under a lot of pressure to fill a quota, so they weren’t the best people to talk about membership concerns. Maybe you could talk to the accounting department? That’s where I sent people when they had questions.
I don’t know if sending them complaints would help because there really isn’t any incentive for them to improve. A lot of suggestions that I passed on to my manager fell on deaf ears. It was just shrugged off like it was okay to lose a member because there were others who just dealt with the moldy carpets or freezing water temperature.
And the owner, Bob Padgett, drives a yellow hummer.
January 30, 2009 at 4:54 pm #656407
hollyplaceParticipantDoes Bob work at the West Seattle location? That was the man’s name that was so RUDE to me.
January 30, 2009 at 7:22 pm #656408
andreaParticipantI don’t know his last name, but I do know that the owner of AllStar is named Bob and he does drive a bright yellow Hummer…he’s out and about in WS all the time…someone should mention these issues to him!
And I love the Y! They are a great community gym that I don’t ever find to be too busy or too crowded…and I think its much cleaner than most gyms that I’ve been a member of (both 24 Hour & All Star in the past).
January 30, 2009 at 7:36 pm #656409
GenHillOneParticipantBy all means, let’s be sure the owner/manager is informed of the problems, but how does it help to post his personal information? Going to corner him in the grocery store parking lot? Maybe I’m being too sensitive, but it has a real yuck factor for me. Anyone else think it’s inappropriate and creepy?
January 30, 2009 at 7:55 pm #656410
AnonymousInactiveSomeone driving a yellow Hummer has already decided they want/need attention.
January 30, 2009 at 8:01 pm #656411
AlkiKmacParticipantCalling out what Bob drives or anything about his personal life is creepy, but he’s made himself well known to folks in Alki. Identifying him by name as the owner is not creepy. He’s listed as CEO on the Allstar website with full contact info. He’d made it public knowledge.
January 30, 2009 at 8:08 pm #656412
GenHillOneParticipantLOL – yes, I think I agree that a Hummer is a cry for attention ;)
And agreed, if it’s offered up as public information, fair game. I guess it’s the make/model and license plate that took it over the edge for me.
January 30, 2009 at 8:09 pm #656413
beachdrivegirlParticipantI just read this thread for the first time. I havent been into AllStar but it does sound like they do hve some customer service issues. I do think that each and everyone of you that have had an issue contact Bob directly so he understands why people are leaving his business. How is he ever going to fix the problem if he doesnt know about it? I also think that some people need to reevaluate what is good and bad service. For example, if you are infact in a contract, you might not be able to cancel it even if you are on bed rest pregnant. What would be the point of contracts if companies did not hold those in contracts accountable? Companies base their operations on the funds they are counting on comign in which is usually determined by the number of non-cancebable contracts that are out there. Maybe you should take it upon yourself to read the contracts you are signing in the future so you understand all of the T’s & C’s.
January 30, 2009 at 10:09 pm #656414
JeannieParticipantIronic that a guy who’s supposed to promote good health and fitness drives an “I’m overcompensating” Hummer. Tacky!
January 30, 2009 at 10:27 pm #656415
margoMemberI always thought that driving those oversized vehicles was an attempt to overcome other shortcomings. Emphasis on short!
January 30, 2009 at 10:39 pm #656416
RSMemberHmmm… I always thought it was a way to show contempt for the planet and the safety of others on the road. Guess it’s all of the above!
January 30, 2009 at 11:22 pm #656417
alki_2008ParticipantWow – this thread has taken a turn. I don’t go to gyms, so I have nothing to say about the All Star facility in West Seattle.
However, I do think it’s unnecessary and irrelevant to make assumptions about someone’s character based on the type/color/size of the car they drive. It would be one thing to make jokes about a generic ‘person’, but in this case it’s about someone specific.
I also think it’s unnecessary to identify someone’s vehicle (and license plate number) in this forum so that others in the neighborhood can recognize him.
Granted, Bob’s contact information is on the All Star website, but I don’t see where he’s listed his car and license plate number. Do you want me to give you his home address and the types/colors/licenses of his other cars? It’s one thing if you run into him and see what car he drives, since he’d be out in public in that case…and certainly there’s public information that can be attained with some research – but to announce it here is just not necessary and doesn’t have anything to do with the West Seattle All Star facility at all.
My 2 cents.
January 31, 2009 at 6:43 pm #656418
jschuMemberI wouldn’t apporach someone in public- thye may become aggressive or feel threatened. I would write a letter or leave a note on their door.
My advice just drop it nothing will happen.
January 31, 2009 at 8:02 pm #656419
IrukandjiParticipantGenerally speaking, what we choose to do, drive, wear or present does say something about us. Generally, IMHO, Hummer = Needledick. All Star Fitness isn’t a good match for me (though their childcare was GREAT) – I never cared for the facility, the broken down equipment, grungy locker rooms. Simple enough to pay out the contract and go somewhere else.
January 31, 2009 at 8:05 pm #656420
JanSParticipantwow…if we all thought like that…”just drop it nothing will happen”…you’d be right…nothing WOULD happen.
February 1, 2009 at 6:08 am #656421
pigeonmomParticipantI see many drivers in my kind of work and ALL of the Hummer drivers I’ve seen are JERKS.
February 2, 2009 at 7:36 am #656422
KevinParticipantExcerpt from a previous post by Andrea:
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“And I love the Y! They are a great community gym that I don’t ever find to be too busy or too crowded…and I think its much cleaner than most gyms that I’ve been a member of (both 24 Hour & All Star in the past).”
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Shame on you Andrea for sharing one of West Seattle’s best kept secrets :)
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I have been going to both WS YMCA locations for about seven years and have always been VERY satisfied with their facilities and classes.
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They may be a bit smaller than other gyms, but more than make up for it with their people and excellent service. Never an issue with cleanliness, and they really do CARE about their members.
February 2, 2009 at 6:13 pm #656423
RainyDay1235MemberBest thing you can do is spread the word – pro/con – to friends and on blogs. The business will eventually take care of itself (or not as the case may be).
Snap fitness seems to have the right mindset. Pay-as-you-go and they will keep earning your membership every day. That’s how everything should be.
Did I forget to mention how much I love my craigslist treadmill at home? :)
February 2, 2009 at 11:20 pm #656424
bsmommaParticipantI Love the Y but unfortunately the parking does not accomodate everyone that loves the Y. I had signed my daughter up for waterbabies and I am not kidding, we were only able to make it to 2 classes because of parking! I like to work out at 5am but they’re not open that early. The work out room in the evenings and weekends is jammed packed. They also raised our membership fees both years we were members. I go to Anytime fitness now. There’s no classes or anything of a “normal” gym atmosphere. They have work out equipment and that’s it. I LOVE it! I can go there anytime I want! I weighed the financial side and it’s a better deal to pay for classes on a non member basis than pay for the membership and the classes.
February 4, 2009 at 12:57 am #656425
bird87MemberI am a y member because of the same ill treatment, not to mention the ridiculous prices! If you are a low income applicant the y offers a discounted membership, even for students. It is very simple and you should hear back within a week. fyi.
February 5, 2009 at 3:32 am #656426
JuliefromwestseattleMemberWOW. I am a long time employee of Allstar Fitness and must say that I am surprised at how quick people are to jump on the band wagon of a negative comment. FYI: We have new management..A management that actually cares and is working pretty damn hard at rebuilding Allstar fitness. We have a very low turnover of staff contrary to what the former employee states and yes we include a varied aray of personalities. Not everyone will be bright and sunny but we actually care and work hard at our jobs. We have over 3000 members who use our gym so with all those members come a lot of general wear and tear. We are in pretty good shape for all the wonderful members who we see daily. So those that are commenting on the Allstar of old.. No longer is it fair to comment negatively on a club that is turning itself around! By the way do we really care what kind of vehicle our owner drives??? No we care that he has hired a new COO and General manager who are doing an awesome job! Kudos to the place I love and work hard for. Julie from the front desk!
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