We are wondering if others are still out. We lost use of our CenturyLink/Lumen voice phones on May 17th. We have had techs out several times and they state it is not a problem in our home. We noted that several on the West Seattle Blog stated that they did get their service back. Just a bit frustrating to have both business and residential voice phones out. Something happened with the purchase by AT&T of CenturyLink/Lumen. We know that CenturyLink/Lumen is still in charge of the residential part. Our box still shows red lights for both phonwa. We do unplug the box to check if fixed from time to time as a tech told us to do.