PLS
yeah, wow – that was a little rough Cupajoe. But 400 towels for dollar is pretty funny. :-)
I do agree the minor thefts are not the problem here. In my short 5 months there I can easily see that it is bloated with staff. That’s one of the largest expenses I imagine and most of the people are just standing around. I was in on Monday and there were five people at the front desk chatting (with no towels btw) and another four at the desks by the locker room talking. One was signing somebody up (wow!). Some in the fishbowl offices on the third floor seem to work but who knows. I’ve seen a personal trainer being used twice. The class instructors are important but I think the most important people are the housekeeping and instructors. Get rid of the rest and you might be operational.