UPDATE: Multi-state Verizon outage affecting some in West Seattle

| Utilities | West Seattle news

12:54 PM: Verizon customers in multiple states have been reporting service interruptions today. At least some are in West Seattle – reader Katie told us via email that she had been out since 7:45 am and others in her neighborhood’s online group reported the same. It’s not universal – our hotline (for which we use Verizon mobile service) is still working – but the outage is believed to be affecting thousands. Verizon says only that they’re working on it; the FCC says it’s aware too.

2:17 PM: Update from Verizon – “Verizon engineers are making progress on our network issue and service has started to be restored.”

CarDriver September 30, 2024 (1:44 pm)

Been working fine for me here on Alki.

Jason September 30, 2024 (3:38 pm)

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You likely aren’t an eSIM iphone 14+ user. Or you are using a non-Verizon tower. Or you are on Wifi.
- CarDriver September 30, 2024 (4:50 pm)
  
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  iPhone SE (few years old). Talk text and wi-fi have all been fine. Have just been between Alaska and Admiral junctions and Alki.

Tyna September 30, 2024 (2:19 pm)

Verizon service has been out since early this morning in Belvidere (currently 2:18PM). The Verizon store on SW California has a notice posted on its door saying it is a nationwide outage affecting roughly 90% of Verizon users. The Verizon store doesn’t know the reason for the crash or when it will be returned to service.

WSB September 30, 2024 (2:23 pm)

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Thank you. I just added the update that as of about 15 minutes ago Verizon says it’s making progress. As for the 90 percent, we have two Verizon phones in the household including the hotline and both are working.