FOLLOWUP: Metro bus shortage, one week in

(Added image: Our inbox screen, filled with less than half-hour’s worth of Metro alerts since we published this story)

One week has passed since we first reported December 6th that Metro had taken 126 of its 1,500 buses out of service because of a steering “defect” discovered by drivers. (We reported the specific buses involved in this followup.) Metro was working with the manufacturer, New Flyer, to fix the defect. We asked Metro spokesperson Jeff Switzer how many have been returned to service so far: “We returned 3 affected New Flyer coaches to service using 3 new steering columns that were delivered by bus manufacturer New Flyer. We’re working closely with New Flyer on replacement parts and don’t yet have a timeline available.” In the meantime, trip cancellations, and in some cases temporary route suspensions, continue; the north West Seattle routes such as 56 and 57 have been particularly hard-hit. We asked Switzer why those routes and not some others with low ridership, for example, the 22. Here’s his explanation:

Routes 56 and 57 operate out of Central Base, where bus availability is temporarily limited; route 22 operates from South Base, which has more available buses. Routes 56 and 57 do have higher ridership than Route 22, but the majority of Route 56 and 57 riders have reasonable service alternatives. Route 56 riders are served by Route 50 and Route 128 connections to the C Line, or Route 775 to the West Seattle Water Taxi. Route 57 riders are served by Route 128 and the C Line, but there is a service gap in the Genesee Hill area south of SW Admiral Way and west of California Avenue Southwest. According to our ridership data, that route segment serves an average of 6-7 weekday riders. Route 22 is a lower ridership route, but also has limited service alternatives. The route provides unique connections to Chief Sealth High School and Southwest Community Center, and serves an equity priority community.

Metro says it’s currently operating 96 percent of its schedule, up from 90% shortly after the problem was disclosed.

6 Replies to "FOLLOWUP: Metro bus shortage, one week in"

  • newnative December 14, 2022 (1:32 pm)

    The problem with the Metro Alerts is that 1) they trickle in and many alerts are sent after the affected bus’ scheduled run, 2) they have links that go to no information (it links to scheduled transit disruptions not the acute problem) and 3) the “reasonable alternatives” only work if you know ahead of time whether you need it. Also, “reasonable alternatives” add at least 30-45 minutes to each way, as well as extra $$ for the water taxi if I can get there in time. 

  • KT December 14, 2022 (7:11 pm)

    King County Metro – “We’ll get you there, sometime”.   Let’s see, 3 buses fixed in a week.  126 busses pulled from service and at that rate 42 weeks to return all to service.    

  • Frustrated! December 14, 2022 (10:45 pm)

    This is just not true – 56, 57 and C have been cancelled most of the time since the buses have been pulled. And 775 is not running to North Admiral, it only goes to the junction – so the Water Taxi is not an option. This has left many of us without a bus to downtown! Metro has consistently pulled 56, 57 and C for 7 days straight during rush hour to and from work – pulling C at the last minute!! Enough to drive a person crazy.

  • Over Troubled Waters December 15, 2022 (5:57 am)

    ‘Tis the price to pay for getting our bridge back. But don’t mention to your co-workers that you drove to work or your kid to school, else be judged and condemned. The shame is that some of the good public transit habits West Seattleites developed over the 2.5 years without the bridge are being squandered by Metro itself. 

  • Val December 29, 2022 (9:53 am)

    Any update regarding when the 57 might be back? Trying to decide if I should go ahead and purchase a monthly parking pass at work, really missing my bus commute!

    • WSB December 29, 2022 (12:07 pm)

      It’s not currently technically suspended but I do see ongoing notifications for trip cancellations. Given that they told me at the end of the week that they were only up to 12 buses fixed of 126, I doubt things are going to stabilize any time soon – TR

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