Production Associate – 6 month contract

[andrearoadpost]

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About Roadpost:

Roadpost is a leading provider of mobile satellite solutions, and the partner of choice for thousands of individuals that work or travel beyond the limits of terrestrial or cellular coverage. From private and public sector employers who need to connect and protect employees at remote worksites, to backcountry adventurers and enthusiasts, Roadpost’s customers have many faces, but a common concern – the need for reliable communications that they can access anywhere.

Roadpost has over 50 employees between our Toronto and Seattle offices, serving over 50,000 subscribers. Our growth has come organically, through acquisition, and through innovative and proprietary product introductions including our GeoPro Work alone solution and ZOLEO messaging app and devise. We value innovation, teamwork, and an entrepreneurial ability to get things done.

We invite you to get to know more about us: roadpost.com, bluecosmo.com, geoprosolutions.com, and zoleo.com

Summary:

The Production Associate role is responsible for daily shipping and receiving of product and customer orders, supporting order fulfillment, returns handling and any other duties as assigned within an office/warehouse environment with a focus on efficiency and accuracy. This is a 6-month contract position with the possibility of a contract extension or to become a permanent role. This role reports to the Seattle office Operations Manager.

Key Responsibilities:

Handling of incoming and outgoing freight as required.
Complete order shipping utilizing 3rd-party shipping systems.
Preparation of inventory, shipping supplies, marketing collateral as required
Handle customer returns, RMA processing, device testing and restocking requirements.
Ensuring products/services pass through documented quality control process.
Perform QA testing and inspection of satellite equipment for basic functionality as required
Address order shipping exceptions and special requests on a day-to-day basis.
Communicate trends and issues to Manager
Other duties/tasks as required

Qualifications & Skills:

Possesses an eye for detail and accuracy
Able to work with minimal supervision and cohesively across all company teams
Ability to manage conflicting requirements in a time sensitive environment
Excellent problem assessment and problem-solving skills
Excellent time management and organizational skills
Positive Team Spirit, energetic and enthusiastic attitude
Ability to lift up to 50 pounds, use of freight handling trolly’s and carts
Ability to work while standing for long periods of time, squat and climb ladders
Adaptive to a seasonal but extremely busy operations environment during peak months

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