Home › Forums › West Seattle Rants & Raves › BIG RANT TO BECU
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November 30, 2009 at 4:14 am #593154
RAEMemberI’ve been a member of BECU for almost 30years. I’m dismayed at their decision to pull out of Alki. Soon, the ATM at Admiral Wy. Safeway will be gone.Then, the only BECU ATM will be way down at Morgan Junction. I’ve heard all the excuses for pulling out the Alki ATM and it just doesn’t add up to the BECU I’ve known all these years. With the pending closure of Safeway, the timing just really STINKS! Who’s making these decisions at BECU? They need to know that pulling the Alki ATM has hurt their customers.
November 30, 2009 at 4:44 am #683057
west seattle golferMemberActually RAE, you can use any 7-11 ATM free of charge as well. So the nearest ATM once the the Admiral Wy Safeway ATM is gone is at the 7-11 just west on Admiral.
November 30, 2009 at 5:11 am #683058
lazybeardParticipantHave you tried their Contact Us page?
https://www.becu.org/contact-us.aspx
Member Suggestion Line
206-439-5800 or 800-438-7805
Try that.
November 30, 2009 at 5:11 am #683059
SueParticipantIf you go onto the BECU site and look for surcharge-free ATMs, there are 5 of them within 2 miles of the Admiral Safeway – four 7-11 locations, and the Waterfront Credit Union at Andover/Delridge. Yes, it’s frustrating to have them close down locations you use (I’m also a BECU member who uses Safeway much of the time), but it’s not like you’re being asked to travel 20 miles to the nearest place. And the Admiral Safeway ATM will remain until they close down the Safeway for renovations.
Per the rules for Rants, have you notified BECU of your dissatisfaction with their actions?
November 30, 2009 at 6:28 am #683060
CaitParticipantAs far as I can tell, Roxbury Safeway is keeping their BECU, which I believe serves as a branch similar to the Admiral Safeway. Hoping I’m correct…
This doesn’t make me happy either, but compared to the issues I had with WaMu, lack of convenience is nuthin’. I absolutely love them… where they still exist anyway.
November 30, 2009 at 6:50 am #683061
bluebirdMemberDid Morgan Junction relocate to SeaTac or something?
November 30, 2009 at 12:07 pm #683062
SueParticipantCait, BECU’s letter about the Admiral Safeway closing did say that the Roxbury Safeway branch would remain open.
There’s also the 2nd & Pine location downtown. While obviously not in WS, it’s a very quick bus ride away and may be more convenient for some than
Roxbury.
November 30, 2009 at 12:37 pm #683063
pigeonmomParticipantbluebird- lol!
November 30, 2009 at 6:12 pm #683064
gunnerddogMemberAs someone who lives in the Morgan Junction area, may I reccommend you come and visit us sometime. Just make sure you get your car tuned up before you launch on your epic journey.
November 30, 2009 at 6:40 pm #683065
JEMParticipantI find it very convenient to go to the grocery store and get cash back from my purchase. I hardly ever use the ATM.
November 30, 2009 at 8:31 pm #683066
JayDeeParticipantAs a new “member” of BECU, I am disappointed we are losing a staffed branch at the Safeway, at least for now. When I brought up the subject of the Alki BECU ATM with one of the reps at Safeway, they said that the Safeway ATM has 14,000 transactions/month, while the Alki ATM had only 10% as many. So closing Alki does make sense, fiscally speaking. Of course, if you were one of the 1400/month who used it, maybe not. But I can see the point.
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As far as going to the 7/11, I’d be a little more nervous about cash withdrawals at the Admiral 7/11–I have seen too many sketchy characters in there at times–I’ve seen people either trying to scam the clerk, and another time was seemingly a potential robbery attempt(with a car parked perpendicular to the parking spots for a quick getaway…At least until I parked my old car in front).
November 30, 2009 at 11:36 pm #683067
herongrrrlParticipantI was recently at the Safeway branch and got the same story about the Alki ATM. When I joined BECU this past July, they warned me the Safeway branch was closing but I said I was OK with that since the Alki ATM was there–not a peep from them, at the time, that they were considering getting rid of it. Surely that decision wasn’t an instant one? I did let them know I was unhappy about it.
I find I can do a lot of things online with BECU, so I don’t need a staffed branch, but I do need ATMs to make deposits. I don’t find the ATMs in 7-11s convenient, my goal is as few stops as possible when I’m running errands with a baby in tow.
I don’t mind going to Morgan Street, except that one never has deposit envelopes. I guess I’ll need to go to Roxbury and grab a handful of envelopes so I have them to make deposits. (I’ve also used the Alaska Federal at the Westwood QFC to make deposits–haven’t noticed if there’s a AF ATM at the new Junction QFC, anyone else know?)
December 1, 2009 at 12:20 am #683068
saneyMemberevery time i make a deposit, the atm (at admiral safeway) says to NOT use envelopes….is this different at other atms?
December 1, 2009 at 12:42 am #683069
lazybeardParticipantSaney – The Morgan Junction ATM is “old school” and requires a envelope for a deposit.
December 1, 2009 at 1:00 am #683070
WeezieMemberCredit Unions are co-ops. I am glad that BECU doesn’t keep ATMs that are underused and puts them in higher traffic areas. That means they are using members’ money carefully. I think there is a new product coming out soon where you will be able to deposit checks using your computer, making those pesky trips to Morgan Street even less necessary!
December 1, 2009 at 4:43 am #683071
megMemberBECU rocks. I love them.
December 1, 2009 at 7:03 am #683072
MaterMemberThey suck. We’ve been with them for years. They sent us a letter recently offering us a $5 Starbucks gift card if we took it to the Roxbury branch (or a few other choices). It was a an offering since they are closing the Safeway branch. It said to SIMPLY bring your letter for your gift card. I ran in and showed them the letter and instead of SIMPLY handing it over and grabbing my gift card I got “sit down. I need to see our I.D. Fill this out, we need to update your info…” WTF? I was pissed. I didn’t have the time. I was there to SIMPLY grab my gift card. I then came home and emailed them through their contact us page and heard nothing in return. I am not happy.
December 1, 2009 at 7:36 am #683073
bluebirdMemberYour bank sucks because you didn’t get coffee fast enough?
Starting to think none of us can be inconvenienced for the slightest thing or our world ends.
December 1, 2009 at 8:00 am #683074
megMemberSeriously mater? You were in that big of a rush for your free coffee card? The card was not owed to you by any means. It was something they did to be nice to their customers.
And “simply” doesn’t mean you can speed in and get something in a millisecond. Sitting down and checking your information is pretty simple don’t you think?
Your not having time and being in a hurry is not really their problem is it?
December 1, 2009 at 5:42 pm #683075
JustSarahParticipantYes, let’s all flee our local *community-owned* credit union because they closed an express service center due to upcoming construction and removed an underused ATM. Let’s all bank with Chase or Bank of America, because obviously they have our best interests at heart, unlike that evil BECU!! BECU, who nickels and dimes me by charging – oh wait, nothing – to use their services, and gives me a paltry 6.17% APY on the first $500 in my checking, and only 2.15% on the balance above $500. Geez!
…oh wait…
December 1, 2009 at 6:57 pm #683076
swimcatMemberThe ATM at the new QFC in the Junction is a Chase ATM. No credit union ATM nearby that I know of. BECU has incredible rates BTW- I’m definitely a fan.
December 1, 2009 at 7:14 pm #683077
SueParticipantGreat post, Sarah! :)
m, the closest surcharge-free ATM to that new QFC is at the 7-11 at Erskine & California, about 2 blocks away.
December 1, 2009 at 9:04 pm #683078
OlMomParticipantWhen there is a real reason to rant let me know.
December 2, 2009 at 7:13 am #683079
CaitParticipantHA! Thanks Sarah… yeah… the fact that they even offered the free coffee anyway is above and beyond. Let’s get this in perspective here.
December 2, 2009 at 3:38 pm #683080
bigmarkMemberSarah, how are you getting 2.15% above $500? On their website it says 0.25%. I would love to get 2.15%, and would open an account there today if it were available.
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