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French Canadian Speaking Customer Care / Customer Service Specialist in Seattle, WA
Trupanion is looking for fun and outgoing individuals who are excited to help others. We love our customers and want to make a personal connection with everyone that picks up the phone to call us. Our goal is when we finish each customer interaction we are confident the person received such an amazing service that they stay with us for the life of their pets, enroll every pet they ever own with us, and tell all their friends and family about Trupanion.
As a Customer Care / Customer Service Specialist, your role will be to provide support to our French Canadian customers who call or email us regarding their cat and/or dogs’ medical insurance. You’ll need to enjoy using the phone, and should be a great listener, with excellent written and verbal communication skills. We are the heart and soul of the Trupanion family and we have lots of fun working towards our goal of helping as many people as we can! Once you join the Customer Service team, you will go through our thorough training program to ensure you have the tools and confidence to set you up for success in this role. With more than 200 cats and dogs in the office, being a pet lover is also a must!
Please take note that while the person in this role will be providing support to our French Canadian speaking policy holders, they would also be supporting our English speaking policy holders as well.
Customer Care / Customer Service Specialist Behavior Characteristics
While we value and appreciate relevant experience and qualifications, especially with veterinary clinics, shelters, other animal related experience, or being bilingual, we also value individuality! We believe that you can’t have deeply engaged customers if you don’t have deeply engaged employees, and we really look for candidates who can fit into our culture. We feel that the behavioral characteristics that make people most likely to succeed here at Trupanion include:• Passion: In addition to the overall success of Trupanion and our mission, we care intensely about the well-being of cats and dogs.
• Trustworthiness: We are honest, reliable and authentic.
• Candor: We communicate what the little voice inside our head is saying, in a sincere and helpful way.
• Empathy: We create positive outcomes by putting ourselves in others’ shoes and by gaining an understanding of their values, goals and desires.
• Communication: We share our information in a way that is easy to understand and retainable.
• Cooperation: We know how to balance the need for quality with the need for speed and calculated risk-taking. We are committed to being ego-less, and to working as a team to ensure we are consistently make good decisions.
• Judgement: We are not afraid to try new things. Guided by Trupanion’s mission and values, we have the confidence to trust our intuition and do the right thing at all times.
• Impact: We deliver outstanding results with resourcefulness, innovation and tenacity.
• Curiosity: We actively seek knowledge to improve.Customer Care / Customer Service Representative‘s Pay and Benefits
Along with your hourly pay, we also have amazing benefits! Our benefits include: An uncapped monthly bonus – (which rewards the quality for your work as well as how much work you do), full medical, dental and vision (all three at no cost to you), two weeks’ paid vacation (which increases the longer you stay with Trupanion), five week sabbatical after five years employment, paid sick time, stock options, on-site child care, free pet health insurance, free on-site parking, paid time off to volunteer at a nonprofit organization, and a pet friendly office with free dog walking service.Flexible Work Locations:
While we love seeing everyone in the office interacting and supporting each other, we know some people prefer to work from home. This position is open to working remotely, from home, once you have been through the training program and are achieving the right level of performance, to provide you with the freedom and autonomy to follow your passions in a way that suits you best!Culture Vision
At Trupanion, we are all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members who possess our key behavioral characteristics. We trust each other. We are transparent and honest. We care about one another. We want to see our team members succeed, personally and professionally. As our team members gain experience, we strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.Take a look inside our office and see for yourself:
https://www.facebook.com/Trupanion/videos/10155423763702974/To apply, please follow the link provided below:
http://jobs.jobvite.com/trupanion**Interested applicants should submit their resume and cover letter!
Why Trupanion?
Trupanion is North America’s leading provider of medical insurance for cats and dogs. Headquartered in the Georgetown community of Seattle, Trupanion has been named one of Western Washington’s Best Places to Work by the Puget Sound Business Journal for the last four years in a row. Our mission is to help the pets we all love get the veterinary care they need. At Trupanion we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.Company Background
Founded in 2000, Trupanion (NYSE: TRUP) offers medical insurance for cats and dogs in the United States, Canada and Puerto Rico through its affiliated entities. With over 228,400 total enrolled pets (as of 3/31/2015), Trupanion is one of the largest pet medical insurance companies in North America with the mission to help the pets we all love receive the best veterinary care. The Trupanion pet medical insurance plan is simple, fair and comprehensive that pays 90% of the actual veterinary costs for illness and injury claims with no payout limits per incident, per year, or over the lifetime of the pet and with few exclusions. Trupanion policies are underwritten by the American Pet Insurance Company in the U.S. and the Omega General Insurance Company in Canada. For more information please visit Trupanion.com.Hey right turners, please familiarize yourselves with the rules of the road. You are allowed to drive in a bike lane to make a right turn. In fact, you are REQUIRED to do it, as it is illegal to turn across another lane of traffic going the same direction. You are putting cyclists at risk by crossing over their path, and you are holding up traffic that would like to make it through the green light. A turn signal would be great, too.
We are seeking a talented and enthusiastic Dental Assistant to join our amazing team at Holliday Dental! Some experience chairside is preferred, but if you are a new grad we are willing to train the right person. Primary duties include chairside assisting of the doctor, sterilization, and cross training to help with the front office. We have flexibility for someone seeking either Full-time or Part-time (Part-time must include Mondays).
The ideal candidate should demonstrate:
– Excellent communication skills within the staff as well as with patients
– A strong work ethic. dependability, and self-motivation
– A warm and positive attitude in providing exceptional customer service
– The ability to multitask and have excellent computer skills.
– A willingness to learn and grow their dental skills and knowledgeWe are a single-doctor office with a small staff providing patients with thorough, gentle care in a relaxed environment. Our office has modern amenities including digital x-rays, digital charting, intra-oral cameras, and computers/monitors in each operatory. The practice is open 4 days a week, Monday through Thursday, and is located in the heart of the Junction in West Seattle. For more information about the practice, please refer to our website at http://hollidaydentalcare.com/
Competitive wages based on experience. Benefits for Full-time position include vacation/holiday pay, retirement plan with matching, health insurance, and continuing education opportunities.
Please submit a cover letter, resume and references to tammy@hollidaydentalcare.com to be considered. We look forward to meeting you!
I found a backpack laying in the bushes on 37th between Genesee and Fauntleroy on my walk today. It contained another backpack, and an awesome new emergency kit. I wonder if it was stolen from someone’s car? The West Seattle Precinct now has it, you can pick it up there within the next 12 hours or call (206) 733-9800 with incident number 2017-340038, and they will direct you.
CamilleTopic: Puppy Poisoned
Hey there, I’ve been encouraged by other West Seattleites to share an experience that happened last week. I was out of town for a day and a half and had my puppy with me. When returning, i brought him to the backyard to go to the bathroom. He did so and then suddenly grabbed a green waxy thing about the size of my fist in his mouth. I had no idea of what it was and then realized that there were four more of these in the yard. We live way above street level and our yard is completely enclosed so it would take some work to get these into our yard. My first thought was that a neighbor threw over a puppy treat and then got a little suspicious, took a photo of them to send to my Husband who was out of town and when he had no idea what they were, I took the one from my puppies mouth and put all five in the garbage. Two days later another one of these showed up. We had hosed off the patio early that morning and so i can without a doubt say this was a new object that appeared. My puppy made his way to it once again. This time he chewed much more of the object and i kept it in a ziplock bag to try to figure out what these things were later. As i told friends who were visiting for a BBQ the story later that day, they obviously thought this was really strange and posted a photo of the object on Facebook to try to figure out what it was. In about 5 minutes we found the horrifying truth. These were rat poison pellets. Someone is deliberately trying to poison my 5 month old puppy. We live in the Gatewood area. SPD came by and their first question was “who do you think did this”. I have my suspicions and will find the truth in time. If anyone else has experienced anything like this, i would be very interested in hearing your story. My puppy is alive. He was treated with charcoal and vitamin K. I am horrified by this experience.
Full-time Seasonal Painting position available through mid-November (or longer?). Experience preferred but not mandatory for the right candidate. Wage dependent on experience and ability. Business and office based in Burien, though most all work is located between West Seattle and North Seattle. We are an Eco-focused community engaged small business. Check out http://www.healthypainting.com to learn more out more about us. To apply email office@healthypainting.com.
Metropolitan Market Career Fair – Here We Grow Again!
Metropolitan Market, a favorite Pacific Northwest progressive upscale grocery retailer and one of the best places to work in the area, is hosting a companywide Career Fair! We are looking for food savvy folks with a passion for legendary customer service. Does this sound like you?
The Career Fair is on Thursday, September 21st from 10 AM to 5 PM at our Uptown/Queen Anne store located at 100 Mercer Street, Seattle, WA 98109. Free parking is available in our underground garage. Key members of our leadership team will be on-site, conducting immediate interviews!
If you are interested in a great work environment with flexible hours, please join us to learn more about our dynamic company and the exciting career opportunities we offer, including competitive compensation and a generous benefits package for our full and part time team members. Work where you love to shop!
Metropolitan Market provides one of the most competitive total compensation packages, including great wages, generous benefits, Tuition Reimbursement Program, Team Member Discount Program, ORCA, paid time off, and much more!
We look forward to spending time with you on Thursday, September 21st!
For more information, visit our website at http://www.metropolitan-market.com/careers.
Do you have Fibromyalgia?
There are a large number of people who have Fibromyalgia, a type of chronic pain that also includes fatigue and other bodily symptoms. There is currently no cure for Fibromyalgia and available treatments provide only modest benefits. The University of Washington’s Fibromyalgia Research Program is seeking participants for a study supported by a grant from the National Institutes of Health (NIH). This is a randomized study that involves a combination of different behavioral health and drug treatments with placebo controls. The project is attempting to evaluate different treatment combinations for people with Fibromyalgia, to see which ones work best and for whom.
Participation in the study will require 13 visits spaced over approximately 4 months with a follow-up visit 6 months after treatment has been completed. All visits will take place in the University District Building, 1107 Northeast 45th Street, Seattle, WA 98105. The building is conveniently located on several bus routes. Parking is available on request. Eligible participants will receive a comprehensive medical evaluation and a combination of pharmacological and behavioral health treatments. To participate in this study, individuals need to have received a diagnosis of Fibromyalgia by a health professional, currently have a primary healthcare provider, and be able to speak and understand verbal and written English. There are several additional eligibility requirements that can be discussed on the telephone with project staff if you are or someone you know is interested in learning more.
Participants may be paid up to $300 upon completion of the study. If you or someone you know has been diagnosed with Fibromyalgia and you or they would like to learn more about this study, please contact the Fibromyalgia Research Program at (206) 221-1737 or csheff@uw.edu (we cannot guarantee the confidentiality of any information sent by email).
We are looking for an assistant front office manager to help organize and coordinate administration duties with the expectation of developing into the lead role in the next few years. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Responsibilities include learning how to organize digital client files, prepare digital contracts (via Docusign), organize office operations and procedures, control correspondence and mail, review and approve supply requisitions, greet visitors and provide general administrative support to our employees. The role will also entail assisting with daily bookkeeping and payroll preparation with the intent of performing these processes in the future.
Previous experience as a front office manager or office administrator would be an advantage. A successful front office manager should also have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the assistant front office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
*Requires proficiency in Sage (formerly Peachtree) accounting software and Sage payroll services, or similar programs.
Starting Pay: $18-$22/hr
Location: 4619 37th Ave SW, Seattle, WA 98126
Company URL: http://www.lhlappraisal.com
Company Facebook: https://www.facebook.com/lambhansonlambappraisal/
Send Resume to plamb@lhlappraisal.comIn search of a Preschool Teacher or two:
Admiral Cooperative Preschool is seeking a preschool teacher for their Twos class (2 & 3 year olds) and for their Three/Fours Class (3-5 year olds).
Successful applicants will have either teaching experience or extensive experience as a parent in a cooperative preschool setting. Full job description upon request.
Applicant may choose to apply for one or both positions. Please email pzingraham@hotmail.com with your resume and cover letter or for more information. Applications will be reviewed promptly.
Thank you.
The STOP N’ SHOP, is lucky to be the recipient of many wonderful donations from the community, ranging from furniture, clothing, and home décor. The proceeds provide financial support that keep the many wonderful programs running at the Senior Center of West Seattle.
We are looking for a cashier Fridays from 10-1 or 1-4pm. If you are friendly, helpful, and enjoy working with the community, this could be a fun role for you.
We are open seven days a week, have flexible hours, and a fun team of volunteers. We are now looking for volunteers both for customer facing roles such as cashiers and customer service as well as more behind the scenes roles like organizing & cleaning, sorting merchandise, research, pricing, and tagging.
Please complete our online application at https://scws.typeform.com/to/DBaLgg or contact the Volunteer Coordinator, at 206-932-4044 or via email at sarah@soundgenerations.org to learn more!Tired of working for the Man?
Busy little retail/resale shop owned & operated by women working to expand w/ e-commerce & tread on the Earth with a lighter footprint, needs more hands, heads & heart as we grow.
Seeking a mature, thrifty, Jane-of-all-trades type inspired by variety in her workday, and rooted in the West Seattle community, who wants a long term part-time situation.
Looking for someone with elements of the following skill set:
• strong communicator, open to learning & collaborating
• enjoy working with others as well as independently
• excellent customer service provider
• interest in helping develop a business supporting vegan
values
• INTERNET AND COMPUTER SAVVY
• basic accounting aptitude
• like working and thinking on your feet
• affinity for children
• cool with chaos / able to organize within it
• multi-tasking competence
• troubleshooting talents
• able to regularly bend, stand, reach, squeeze into small
spaces and climb ladders
• occasionally lift / carry up to 50 lbs.
• up to date on fair market values of various baby, kid, &
maternity things
• MUST KNOW WHAT CLEAN MEANS dealing with used items
• must pass reference / credit checkCollege, & experience with retail sales, e-commerce, poppin’ tags, event planning, performing arts, athletics, kids, & pregnancy- all a plus.
Schedule can be very flexible, but, must be reliable!
Training is paid at minimum. Wage ranges up to $15+/hr., plus addl. weekend premium pay, opportunity to advance, dental plan available.Respond by email only, (spelling counts!). Please include resume and tell us why part-time works for you. Top candidates will be sent a follow-up questionnaire and application if interested. More info on our website under “employment”.
http://www.kidfriendlyfootwear.com
THIS IS A SMOKE-FREE WORKPLACE.
West Seattle, Washington
01 Monday
