Followup: Metro safety concerns, after attack on driver from Alki

Among the stories we covered over the weekend – we learned from WSB’er “breanna43” via the WSB Forums that her mom, who lives on Alki, is the Metro bus driver hospitalized after being attacked on the job while her bus was stopped in Tukwila. Here’s our original story; we are following up this morning with safety concerns raised by her family. First in: King County Council chair Bob Ferguson sent a statement today:

I want to express my concern about the vicious attack on a County employee on Saturday. The County joins the employee’s family in hoping for her complete and speedy recovery.

As a regular bus commuter, I understand that safety aboard Metro buses is paramount. The County will investigate what additional precautions can be taken to ensure the well-being of drivers and riders alike. Bus drivers and their passengers are also grateful for the quick action of law enforcement in arresting the individuals responsible for the attack. No one should have to fear violence for simply doing their job.”

We have requested interviews with Metro/King County Department of Transportation to find out more about safety precautions and also about what will be done for this specific driver. Her daughter, meantime, tells us her mom is recovering physically but dealing with post-traumatic stress from what happened; she also has gone online and read the comments of support posted after our earlier story and elsewhere, and is “thankful that people are supportive,” her daughter says. The family’s doing some TV interviewing too; look for a followup story tonight on KING5. And we are checking with the King County Prosecuting Attorney’s Office regarding the status of the 15-year-old arrested in connection with the attack.

1:35 PM UPDATE: Almost as soon as we hit “publish” on this story, we got a call back from Jim Jacobsen, Metro deputy general manager. He says they will be reviewing safety procedures because of this, though it’s been a while since the last time Metro checked into the possibility of enclosures for drivers; he says they’ll await results of the police investigation to see what else might be worth looking into. He says the system averages one incident each month that results in a driver injury. Drivers go through training to deal with difficult riders, he says, but in this case, their understanding is that it was unprovoked, and there was no time to go through any sort of “de-escalation.” We received early documents from the Prosecuting Attorney’s Office that indicate the suspect became angered because the driver, in keeping with Metro policy, refused to open the bus’s rear door – it was after 7 pm, which means you’re supposed to exit through the front door. The suspect is identified in documents as a 15-year-old Renton High School ninth-grader; he is due for a detention review in Juvenile Court at 2:30 this afternoon.

Back to Metro – Jacobsen says, most of all, “We’re pretty concerned about the operator and her family want to make sure she gets the help she needs and makes a full recovery.”

ADDED 5:31 PM: King County Executive Dow Constantine has issued a statement about the attack and Metro security – read on for the full text:

“On behalf of all those who work for King County Metro Transit, I am deeply saddened by the brutal criminal assault of one of our operators during the early morning hours of Jan 23. Our thoughts and prayers go out to both the transit operator and her family and we wish her a speedy recovery.

“This was a senseless act of violence and one we hope will result in convictions for those who committed this violent crime. I would like to thank the King County Transit Police and officers from Tukwila, SeaTac and Sound Transit Police for their quick action in apprehending suspects within hours of the assault. Immediately following the incident a Metro supervisor arrived at the hospital to help coordinate support for the injured operator.

“Once the police investigation of this incident is complete, I have asked Metro Transit to conduct its own review so we can determine what more can be done to improve the safety of our system.

“The message must be clear: under state law, any act of violence against a bus operator is a felony crime. We will be closely watching how the criminal cases resulting from this assault unfold. I hope the criminal justice system sends a strong message that criminals found guilty of a felony assault such as this are dealt with to the fullest extent of the law.

“Public and employee safety is and will always be Metro Transit’s number one priority. Over the past year we’ve seen assaults against operators drop by 19.3 percent. This reduction reflects expansion of Metro’s Transit Police Unit over the past several years. We now have a transit police force of 68 commissioned officers, the size of some city police departments in the region. And we have gone to great lengths to establish partnerships with other police departments in the county so we can respond as quickly as possible whenever there is an incident on a Metro bus. The response we saw Saturday morning was an example of that strong coordinated relationship.

“As we have all witnessed in recent weeks, this is a community that will not stand by and condone senseless crimes against public servants who are so dedicated to doing their jobs each and every day.”

16 Replies to "Followup: Metro safety concerns, after attack on driver from Alki"

  • Jon January 25, 2010 (1:48 pm)

    Hope it is a different judge than the one on Mckissack’s assault case.

  • Catherine January 25, 2010 (2:20 pm)

    I hope they provide her counseling for her PTSD. I can’t blame her for being scarred because of it. Keep on healing!

  • SomeGuy January 25, 2010 (2:38 pm)

    I read something recently that in the UK, they have established 10 as (something like) the age of criminal responsibility. Simply means that at 10 years old, a person can determine right from wrong and act accordingly. Seems to me that here in the States we have the juvenile/adult line set too high. These teens causing so many problems clearly know they won’t be subject to adult-level penalties and so they are more willing to cross the line. Lower the age here to 12 (10 might be too low?) and let’s start throwing the book at these jokers…

  • Kelly January 25, 2010 (2:45 pm)

    This is a travesty – my heart goes to the family and driver in a speedy recovery and sense of well being.

    I have a parent who is a Metro driver – he has been threatened and spit on and been told that he was going to be killed.

    The bus drivers are not allowed to bring any device for personal protection into their work environment. Not even a cell phone for an emergency use – all emergencies are supposed to be handled through their coordinators.

    The only thing they have been taught is basic self defense skills. Drivers are not supposed to engage in any physical activity with a passenger.

    I have seen some drivers push drunks off the bus to avoid further altercation, but I can almost guarantee that they would be written up if the other person called in to complain.

    What it comes down to is opportunity – jerks like this KNOW that the busses are mobile and they can get away easy. The cameras on those busses are only turned on if a driver is alerted to a problem – there are not enough plain clothes officers on the routes and really, the drivers SHOULD be in some kind of enclosure.

    There ARE some plain clothes police on busses – but not on every route, obviously.

    As a rider, I would much rather have an officer(of which we seem to have many) on the bus than acting as a traffic guard at a construction site.

  • clark5080 January 25, 2010 (2:51 pm)

    I seriously think Metro needs new leadership. I pray the driver heals both mentally and physically from this.

    Jim

  • onceachef January 25, 2010 (3:11 pm)

    What about outfitting “night” buses with a protective compartment for the driver?…I’m sure I’m going to hear “budget-no money” in response to this, but it’s worth every penny if the drivers are safe…Seems all they’d need is a door/window on the right side of the compartment to deter any threat…might give the driver enough of a chance to get help if needed.

  • slh January 25, 2010 (4:56 pm)

    I’m glad to hear that there’ll be more on this story in the TV media. I emailed your previous story on this to KING5 Newstips early this morning and expressed my opinion that this story shouldn’t just end with two smashed police cars…that this violent attack and the plight of the driver deserves more exposure. Thanks again WSB. You rock!

  • coffee January 25, 2010 (5:04 pm)

    1 incident each month is 1 incident each month too much if you ask me. I think that there needs to be some pretty major changes made. I didn’t know that the drivers are not to use their cell phones, I do see drivers use cell phones, but only when they are not in operation I might add. But this is bad, really bad.

  • lorelee January 25, 2010 (6:23 pm)

    WSB is a huge asset to not only the West Seattle community but the larger Puget Sound area. This story is an example of how their great local coverage allows us citizens to keep atop what is happening in our community and helps us direct our elected officials to “do something” about issues that we care about. Thank you WSB!!

  • Alkilicious January 25, 2010 (8:02 pm)

    WSB is a blessing.

    • WSB January 25, 2010 (8:11 pm)

      You guys are too kind. We appreciate it, just trying to keep reporting all the local news we possibly can, and hoping to grow enough to get more help doing it (we’ve been able to pay freelancers, but permanent actual employees are the next step). Toward that end, we make our usual request: When you do business with any or all of the fine folks who sponsor WSB – the advertising you see on the site is our sole source of income, no venture capital, no investors, no grants, no rich grandmas, no savings, no side jobs – please let them know you appreciate their support for community-collaborative, 24/7, independent local news! – TR

  • NH January 25, 2010 (8:33 pm)

    Let’s hope the driver managed to log her fruit and vegetable intake long enough last year to get the lowest out of pocket health insurance costs so she isn’t bankrupt by paying her copays. Or that the county has a separate way of paying her medical bills.

  • LyndaB January 25, 2010 (10:44 pm)

    I am grateful that we have a transportation system for those who choose to ride the bus. I do often wonder about the safety of our drivers. I hope this driver heals well and quickly.

    I don’t know if this has been brought up. Since there are more students riding the Metro regularly, does anyone know if the school districts inform students of the Metro rules? I would think so (or I really hope so). When I ride the bus, I notice lack of manners that are demonstrated. To think some of these individuals will be the future of society, I shudder at the thought.

  • old timer January 26, 2010 (12:50 am)

    My prayers for the driver.
    What a waste.
    I’m so disgusted by what passes for human.
    9th grade and he’s already garbage.
    What kind of cost will he be to society for the rest of his days?

  • Bruce January 26, 2010 (10:34 am)

    Did anyone see the driver on KIRO-7 yesterday?
    The story is on their website kirotv.com that woman is an inspiration for forgiveness.

  • chas redmond January 26, 2010 (12:27 pm)

    I’m a bit surprised to learn that there are 68 commissioned King County Transit Police officers. In over 6 years of riding buses throughout Seattle I’ve never seen a single police officer on a bus. Perhaps they are somewhere else but they appear to be missing from the one place where they really ought to be – on the buses.

Sorry, comment time is over.