MassageH3 Part time Front Desk Associate (Opening shifts available)

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    Massage H3
    Participant

    Our team is looking for a self motivated Front Desk Associate to join our talented team. You must be interested in learning about the healing benefits of massage and helping people achieve a higher level of health and wellness.

    We are passionate about our brand and loyal to each individual in our company. We value work/life balance, efficiency, simplicity, amazing customer service, and making a difference in our community. We are committed to creating a warm and relaxing atmosphere, providing a one of a kind experience for our clients and employees.

    The perfect candidate is someone who believes in providing exceptional customer service, is a multi-tasker, and comes in with a positive, can-do attitude. You are a problem solver with great interpersonal skills taking initiative while staying flexible. You can go from crickets to chaos without breaking a sweat!

    Front Desk Sales Associate Duties include:

    Providing excellent customer service to members/guests by phone and in person, setting appointments, greeting members/guests upon arrival.
    Selling memberships to prospective guests and consistently maintaining a high closing percentage.
    Assists in maintaining a professional front desk/reception environment.
    Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
    Assists in maintaining cleanliness of therapy rooms and common areas.
    Various duties as assigned by Clinic Management.

    Front Desk Sale Associate Benefits:

    Free monthly massage, plus additional massages at a discount.
    Free Costco membership.
    Free parking and easy access from six major bus lines.
    Food provided in employee break-room.
    Flexibility in scheduling; we believe in work/life balance.
    Free holistic health-care with GoodMed.
    Compensation starts at $17.27 an hour plus commission earned on membership and retail sales.

    What We’ll Accomplish Together

    As a team, we’re committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

    Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
    Promoting the value of total body care by educating clients on new and expanded services, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
    Driving member retention through outreach via phone and email to current members.

    Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

    What it Takes to Succeed

    Customer service and sales experience is a MUST.
    Ability to effectively communicate with members/guests about membership benefits and scheduling needs.
    Ability to work cohesively with others in a fun and fast-paced environment while being able to communicate effectively with management and all staff members.
    Must be able to work flexible days and hours, including nights and weekends.
    Must be vaccinated.

    We are hiring for part time Front Desk Sale Associate. If you are interested in the Front Desk Sale Associate at MassageH3, please email your resume to massageh3info@gmail.com

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