Digital Marketing/Customer Service

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    ritrovo2012
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    Company description
    As importers of fine Italian food, we work with Italian food producers who have been using the same land to grow the same crops to make the same dishes for centuries. They create specialties exclusive to their own regions’ microclimates, whose character is impossible to duplicate elsewhere. We want to inspire our buyers and customers with the stories our products tell: of long, proud traditions of Italian culinary craft adapted to the American table.

    Job description
    Enjoy working in the food industry but tired of working in restaurants?

    Come work at Ritrovo!

    We are an award-winning importer and wholesaler of high-end Italian specialty food. We ship all over the US and to Canada.

    Are you passionate about Italy and artisinally produced food of the highest quality?

    Ritrovo imports and distributes exceptional, provenance-driven specialty foods. We bridge the gap between world-class artisan producers and sophisticated global markets.

    We are looking for a digitally-native marketing generalist. We are a small business, so you will do a little of everything. Your focus will be communicating the story and value of our products to our broad customer base.

    This will include, but not be limited to:
    1. Enhancing our product listings on Faire and on our website.
    2. Monitoring stock and driving price reductions or marketing efforts to ensure sellthrough.
    3. Answering the phone and chatting with our customers.
    4. Packing orders on an occasional especially busy day.
    5. Managing our social media accounts.
    6. E-mailing our customers regularly.
    7. Following up on overdue invoices.
    8. Administrative things that need doing.
    9. Tasting samples.

    Who You Are
    * An Ambitious Foodie: You love working in specialty food, and this is your opportunity to take real responsibility and help build a business.
    * Digitally Native: Setting up a TikTok Shop is as easy for you as tying your shoes. You have thoughts on the merits of various AI tools and use them seamlessly.
    * A Vibe: You are an absolute joy to be around. You make the whole office better for your presence.
    * A Self-Starter: You proactively make things better. You don’t wait to be told what to do.
    * A Generalist: You understand that a small business needs everyone to do a little bit of everything. No task is above you or beneath you.
    * A Natural Marketer: You have excellent written and verbal communication skills. You can explain what makes a product special, not just what it is.
    * Location: Based in-person at our South Seattle warehouse and office.

    Compensation
    this position is: hourly, $20/hr +
    Application instructions
    Email: info@ritrovo.com

    If this sounds like the job for you, please email an introductory letter with a resume attached to:

    Info@ritrovo.com

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