UPDATE: Xfinity/Comcast outage in north West Seattle

| Utilities | West Seattle news

1:46 PM: When multiple readers mention a cable/internet outage, it’s usually fairly big, so we’re making note of this one: Readers in north West Seattle say their Xfinity/Comcast service is out, and that the map (which we can’t see because our area’s not affected) says more than 500 customers are affected, with restoration expected by mid-afternoon.

3:17 PM: The reader who was first to tell us about the outage says it’s resolved. Let us know if you’re still out.

3:55 PM: We have an email report of the outage persisting in at least part of Alki.

Karen August 5, 2025 (1:54 pm)

Our Xfinity internet has been spotty and slow for several days. It would be an issue if we were still working. Near the Alaska Junction.

Seattlite August 5, 2025 (3:32 pm)

I’ve noticing screen pixelation even though all my cables are secure and xfinity cable box is on. Seaview area.

Brooke August 5, 2025 (3:57 pm)

I’m in the same area and have been having that issue with pixelation too, so thanks for sharing.

JustSarah August 5, 2025 (6:15 pm)

If you have the option to switch, CenturyLink/Lumen 1G fiber has been a dream compared to Xfinity. My house has had it for five or so years now and we’ve maybe had two outages.

Daniel August 6, 2025 (8:13 am)

I think it really depends on location. We’ve been on quantum for a year or two now, and in the last 6 months alone we’ve had 4 outages, the longest of which was like a week long. Comcast isn’t a lot better though. We now pay for both just for continuity of connection. When one fails, my router fails over to the other one automatically. Speed-wise quantum is a lot better though.

WS98 August 5, 2025 (7:17 pm)

I’m sorry for all who are affected by this outage. I was tired of them so switched to T-Mobile wi-fi two years ago and haven’t looked back. Better service, maybe one outage, faster internet, way better price!

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