UPDATE: 911 service restored after outage

3:39 PM: Just tweeted by Seattle Police, “911 seems to be down through the region. Please call the non-emergency line at 206-625-5011 for Seattle-based emergencies until it comes back online.”

4:11 PM: According to a text message from AlertSeattle, you also can call 206-583-2111. Texting 911 also seems to work. AlertSeattle says the problem is being worked on.

5:10 PM: Back up, say law-enforcement agencies, so you can use 911 again – but only if you really need to.

13 Replies to "UPDATE: 911 service restored after outage"

  • David December 9, 2021 (4:13 pm)

    Just got an emergency broadcast alert on my phone re: 911 outage. DId a google search for any other reports of this in the past 24 hours and only see West Seattle Blog and King 5 in the results. West Seattle Blog beat King by 20 minutes. Love that our little hyper-local blog is more on top of things than the regional media.

  • EpicSnail23 December 9, 2021 (4:17 pm)

    The only reason im  looking at the news is that my phone was beeping loud as frick lol

  • helpermonkey December 9, 2021 (4:36 pm)

     I got the loud phone notice, an email to each of my email addresses, a call to the fax machine and still none of those things beat the WSB to the punch with this info. 

  • KT December 9, 2021 (4:43 pm)

    Is the King County 911 working on the S side of Roxbury? (Unincorporated King County?)

    • WSB December 9, 2021 (5:15 pm)

      KCSO says yes.

    • anonyme December 10, 2021 (1:50 pm)

      FYI, not everything south of Roxbury is unincorporated King County, although we’re frequently treated that way – even by police and city agencies.  The area south of Roxbury and west of 30th is within Seattle city limits – Arbor Heights, for example.

    • tom December 10, 2021 (2:14 pm)

      fyi the border is Rox only until 30th, where it turns south and travels Seola to the water.

  • Norrskgirl December 9, 2021 (4:49 pm)

    I get so many scam calls and hangups and Robo calls that I thought this was just another one of those. I hope nobody is disadvantaged in an emergency while 911 is out.

    • Brian December 9, 2021 (5:24 pm)

      This alert came through via the emergency services broadcast and should have appeared (visually and aurally) distinct from a scam text message. If your device didn’t present this alert as such then I’d think about looking into an alternative. 

  • West Seattle Mad Sci Guy December 9, 2021 (5:47 pm)

    Are total number of legitimate 911 calls per hour known to the public?  Just curious how many this could have effected on average.

  • Erithan December 9, 2021 (8:54 pm)

    Anyone know why the alerts won’t stop? I’m getting them every few minutes!

  • April johnson December 10, 2021 (8:31 am)

    The only problem with this alert which was kind of a big problem was that it was an alert with the phone number other than 911 and I had no way to copy and paste or screenshot that phone number it was only there during the alert and I had no way to actually note the number except for the moment that it was on my screen so if it was a 911 event I would have had no choice but to call 911

    • WS Res December 10, 2021 (3:46 pm)

      Most phones will let you swipe down on the home screen to see your alerts.

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