West Seattle Natural Medicine is hiring a part-time employee to join our front desk team. This is a busy, fast paced job with excellent customer service skills needed.
Seeking innovative, calm, well organized employee who understands the big picture as well as the small important details of working the front desk of a medical office. The job is a combo of retail and medical as patients purchase supplements.
Clinic hours of operation are 8AM-6PM Monday-Friday and 9AM- 3PM on Saturday.
Hours: Approximately 19-20 hours/week.
Tues-Fri : 3-6 PM
– Great people skills even under pressure
-Ability to handle multiple phone lines
-Customer Service experience is a MUST
-Strong organization skills and very detail-oriented
-Basic knowledge of medical terminology
-Ability to multitask in a fast-paced environment
-Must be computer proficient
-Able to lift 25lbs and climb stairs throughout the day
-Experience in the medical field is ideal, though not required.
-Great attitude and interest in a healthy lifestyle preferred!
-Closing the clinic each night
-Answering the phone and scheduling appointments, including updating insurance information accurately for billing.
-Assisting patients with inquiries at the front desk and over the phone.
-Operating the EHR system, completing supplement sales and service payments
-Checking patients in and out for appointments
-Accurately preparing labs for pickup
-Setting up patients in computer system accurately.
-Communicating accurately and appropriately with the doctors
-Managing checks, cash, and credit card payments.
START DATE: NOW
FLEXIBILITY to cover when other employees have vacation or sick days is MANDATORY.
TO APPLY: Please drop off a cover letter and resume with references IN PERSON. Our address is 3256 California Ave SW Seattle WA 98116