Home › Forums › West Seattle Rants & Raves › Rant: What happened to Capers?
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February 28, 2009 at 5:57 am #658966
BonnieParticipantSince Capers closed the cafe I have no desire to go back in there.
March 1, 2009 at 4:34 pm #658967
WSNickMemberI had seen a couple posts talking about good food and gifts and then went in last weekend wondering where it all was. Now it’s explained. We liked the furniture but as everyone said, it’s not in most of our budgets to spend that much. The chandeliers currently on display, some are likable IMO, very pricey – hard to put an amount on art. Who knows what they cost to make, but it’s really the demand that dictates whether they’re too pricey and I’ve no idea what business is like for the artist…
March 15, 2009 at 4:44 am #658968
EmmersMemberWell all I have to say is that Capers is finally getting what they deserve. I have not stepped foot in that store since the owner in the past has only thought of herself and what is in her best intrest and to line her own pockets. I am glad to finally see the community is finally recognizing the person behind capers. Carma does really exist—good things happen to good people and well we know what happens to the rest!
March 15, 2009 at 9:13 am #658969
c@lbobMemberAlthough we have purchased a few items of furniture at Capers, our taste runs more toward Kasala. I agree that the dwindling of gift items ended my visitations to the north side of the store. The last time I was there was to get a scone and a latte.
March 15, 2009 at 5:26 pm #658970
soclwrkrinmotnMemberThe first time I went to Capers, the customer service was terrible–down right rude–and each time I came back was worse than the one before. The last time I came up was to purchase a small gift for a co-worker, and we were left standing at the check out for 20 minutes while the employees chatted with each other. Every time I attempted to get their attention, they’d scowl and tell me to wait.
I ended up leaving the items at the check out and walking out.
I haven’t noticed that talking to management/the owner does a bit of good…and I really doubt they have any concern about the community’s opinion.
March 15, 2009 at 6:46 pm #658971
AnonymousInactivesoclwr – I can’t tell, from your post, whether you confronted Capers management with your concerns or just assumed, based on other posts here, that nothing would be done.
March 15, 2009 at 7:11 pm #658972
cakeitseasyMember“elegant yet affordable gift items” (#20). That’s what used to bring me back to shop there.
Seems like they had to find a place to park all the overstock furniture from their defunct Fremont shop, maybe? I don’t begrudge them trying to reinvent themselves as primarily a furniture store…but I do *detest* the kind of customer service as noted @30 (which happens enough elsewhere, usually because of poor management). Personally, I’m not interested in wading through the sea of ‘apartment size’ stuff they’re pushing now, however they do have good taste style-wise, which is nice to see (instead of the frumpy, overwrought behemoths they sell in a lot of stores), but many of the pieces seem of somewhat flimsy quality for the asking price.
By the way, I don’t think there’s any virtue in shopping local if your’e not getting good value.
March 15, 2009 at 8:06 pm #658973
cy10MemberI have to agree with the mention of not-so-nice staff. I was treated somewhat rudely when I inquired about a knife there (this is years ago.) The knife was slightly damaged at the tip but was still full price. After that experience I didn’t go in much.
March 15, 2009 at 9:26 pm #658974
AdamOnAlkiParticipantMeh. I was never much of a Capers guy myself. I remember the old days of when MORTONS was a fun place to hang out/shop. When you got pills, they gave you ice cream! YEAH!
March 16, 2009 at 1:43 pm #658975
soclwrkrinmotnMemberNR. I am not the type of person who will walk away without action. It’s enough to say that talking to management twice and having no action taken, or even courtesy granted during the call is grounds enough for my opinion.
And why are you questioning me, per chance? Not upset, just puzzled.
March 16, 2009 at 7:39 pm #658976
AnonymousInactiveSoclwr- I wasn’t “questioning” you, just couldn’t tell what actions you had taken, if any, to bring the poor service you received to managements’ attention.
Sorry they were not accommodating.
March 24, 2009 at 8:55 am #658977
khMemberditto on the customer service. i drove by the store today and wondered if i’d trek my toddler in..hoping that by now they’d have switched it up a little. didn’t go in. loved the coffee/food when it was there, but really….i’m sure they were’nt making enough money on selling a latte to a customer that sat down and then may have bought $15 worth of stuff. times a 100 customers. better to put the furniture in that spot, i’d guess. still think their furniture selection is great and i’m looking at my guestbed from them now.
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