Rant – Comcast Bait & Switch

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  • #649484

    Anonymous
    Inactive

    I paid a company to install on my roof an antenna for my HDTV TV. I think I paid $750.

    I get the local channels

    4, 5, 7, 9, 13, and KONG (16)

    for free. The over-the-air bandwidth is greater than pay alternatives, so I get the best possible signal.

    The only pay channels I watched when I used to pay for DirectTV were Discovery etc. I don’t miss them. PBS on channel 9 occasionally has similar programming.

    #649485

    Anonymous
    Inactive

    clark5080,

    There are a bunch of additional channels (maybe a dozen) that I receive that aren’t worth watching or listing.

    #649486

    rockhills
    Member

    clark5080, Valvahon listed the local OTA digital channels. I live on California and yes, I receive all of these. If you’re in a valley, you may have a different experience.

    If you’re wondering what the -.1, -.2, etc. are, some of the -.2 and -.3 channels are entertainment programming (universal sports, retro TV network, Create), some are Spanish language (9.2) Some (13.2) are weather channels. A couple of the blocks in the 20s and 40s are religious programming. A couple of the major network channels are duplicates of each other (16.1 and 16.2, for instance) My sense of the duplicates and the weather channels is that there will be entertainment programming coming for them. At least one of the duplicate or weather channels (5.2) has switched to programming in the last month.

    Hope that helps.

    #649487

    clark5080
    Participant

    Just had a thought on the problem of loosing comcast phone service in a power outage. If you had the modem plugged into a battery backup would you not still have phone service at least for as long as your battery lasts?

    #649488

    roundthesound
    Participant
    #649489

    GenHillOne
    Participant

    Perfect, roundthesound – exactly!

    #649490

    roundthesound
    Participant

    I almost think that picture deserves it’s own post! The nonsense I could spew about the conversion is endless…

    #649491

    GenHillOne
    Participant

    Here we are on January 23 and their website still says if you are already a customer, “no problem.” Not even some fine print that say “unless you have something other than the basic package, then you’ll need an additional box on each t.v.” :|

    #649492

    westseamike
    Member

    time to report Comcast to the attorney general for misleading and false advertising, bait and switch. Time for Comcast to stop this crap. Time for the city of Seattle to cut the Qwest agreement preventing fiber from coming to our homes. Grant County PUD and Zipp have provided high speed Internet and fiber to home TV for years, far superior to the low grade HD that Comcast is providing, all for less than we pay for Comcast. Too bad it’s only in the Moses Lake area.

    #649493

    squareeyes
    Participant

    Here we are 10 days away from the switch from analog to digital. I have Comcast expanded basic. As mentioned above, the Comcast website clearly says I am set for the transition, just sit back and enjoy my regular programming.

    But I’m also getting from discussion above and elsewhere that, without a cable box, my access is still going to go ‘pfffft’ on Feb 17. Am I understanding that correctly?

    Has anyone here been contacted by Comcast about delivery of a cable box?

    #649494

    GenHillOne
    Participant

    squareeyes, I can’t find the homepage story but a Comcast employee explained that the second round of “boxes” is a different kind of conversion and promises that customers will receive plenty of warning/information; so the first conversion (whether this month or now June) will not affect you if you have cable, but when the next one comes (or now will it come first?), yes, if you want to see channels 30+, you’ll need those other boxes…the communication on this has been, to use your line, pfffft

    #649495

    jen
    Participant

    We just got our conversion box from Comcast installed last weekend – the one that will allow us to see channels 30+ when they make whatever switch it is they’re going to make. We figured “let’s just take care of it now.”

    We regularly use our DVR (not Tivo, just a Sony DVR/player) to record shows and watch them later. With the new Comcast box, we can no longer record a show on our DVR on one channel while watching something else on another channel. The Comcast converter box signal does not allow it. The Dude called Comcast to find out if there was another way to record on one channel (through our DVR) while watching another channel on our TV and was given confirmation that there is indeed no way to do that with the new Comcast box. Oh, unless we want to pay for Comcast’s DVR at the rate of minimum $8.99 + taxes (more for HD) monthly. Or we could buy a Tivo and purchase a special converter card from Frys (or the like) and use that.

    The upshot is that the Comcast conversion has made the technology we own obsolete, and the only way to have and use the same features we had before the conversion is to buy new equipment or (surprise!) pay Comcast more per month.

    Quite the ripoff.

    Anyone know who in the city and/or state we can talk to and/or file a complaint with about this?

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