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Impossible to Login

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  • June 14, 2019 at 9:59 pm #952518

    Yes2WS2
    Participant

    once you’ve forgotten your password. Attempts to have the password reset are unsuccessful as well as attempts to re-register with the same email account.

    The only way to get back in is to create a new email address.

    Surely, there’s an easier way?

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    June 14, 2019 at 11:46 pm #952525

    WSB
    Keymaster

    I’m sorry to hear about the trouble.
    Did you check your spam filter?
    Seems some email systems think our email is spam.
    I don’t know if there’s a way to take email out of the loop – I often forget pw’s for the zillions of websites I have to use for infrequent payments etc. and they all seem to have different reset methodologies, from email to ‘we’ll text you a code’ – but I’ll ask our tech person to check. – TR

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    June 15, 2019 at 5:27 am #952542

    Yes2WS2
    Participant

    Thanks, Tracy! Figured it was something like that as nothing ever hit my spam folder.

    Glad to be back in. :-)

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