Multiple reports this morning of Comcast being out in Gatewood. They’re reporting the company hopes to have service back by 11 am.
Side note: Checking the city’s Office of Cable Communications page, we note it’s still taking comments on the proposed Comcast renewal through Monday.
Sorry to hear that. One of our Gatewood tipsters said they were back on as of a few hours ago – before 11 am – so if you’ve been out a while, might be worth another call to Comcast.
North Lincoln Park area (probably same service area as Gatewood) had problems since early Friday, through to late-morning today, only to start up again a few hours later this early afternoon.
The problem is not the cable signal. The modem reports a strong signal with nearly no errors. However, 30% pings to Comcast’s router IP (96.120.100.201) and beyond are dropping.
It is clearly a problem at the local Comcast equipment, but not the cable lines themselves. I don’t see any reason why there are some XFinity vans running around when the problem isn’t the cable lines.
(4:50pm) – And now it’s solid again.
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