Can I pick your brains regarding mail delivery?

[kullboys]

Hello everyone
Now, I’m not bashing the USPS – I realize they have their jobs to do, and in weather, it can be difficult. Does anyone know what their rule is regarding placement of packages that they deliver? I was always under the impression that if they deliver a package to you that doesn’t fit in your mailbox, they are to place it at your front door if it is accessible. We live on a street with no sidewalk or parking, and have a locking mailbox at the bottom of our driveway. Our driveway is steep but easily accessible. Today, for the second time in a few weeks, I’ve found our packages just laying streetside at the foot of our mailbox. I doubt this is our usual carrier, as he’s always delivered them at the top of the driveway. Last year when this happened, I went to the Post Office to complain, but was told that the supervisor was (conveniently) unavailable. Can someone explain what it is our carriers should be doing in this situation? I’ve never been able to locate a phone number for our local West Seattle Post Office, and the one time I made an on-line complaint, it went completely unanswered…I shudder to think of the upcoming holiday season….
Thanks.

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[J242]

I know it doesn’t help but it could be a lot worse. Amazon’s outsourcing of deliveries have an infinitely worse track record. Think Uber for mail. It’s horrible. While getting your packages at the street is indeed messed up (package theft opportunity anyone?) at least they are getting it to your house. I’ve had three packages (1 which was over $2K in computer equipment) delivered to an unreasonably different address across the street and down TWO BLOCKS!

For the most part, USPS has been a great, reliable, trustworthy service and I’m glad we have it. Sucks you’ve had some friction with them though. :( Might I suggest taping a post-it note to the front of your mailbox stating “Package deliveries ^” (pointing towards your front door)? I don’t know if it would help or be considered rude by the postal delivery folk or whatnot but just an idea.

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[webshaf]

If your driveway is ‘steep’, it might be considered unwalkable. There is no usps standard on that and it is up to the carrier(I was told by management). Would it be better if the carrier left you a notice to pick it up at the post office? (If so, I would suggest taping a note to the mailbox…where the carrier will see it…on the lid, perhaps?) If you want to talk to usps management, leave them your phone number and ask to be called by the end of the day, or ask for a phone number when you are told no one is ‘available’ and ask a good time to call.) Hope this was helpful. I also think the idea in the previous post about taping a note with an arrow for package deliveries isn’t a bad idea…but the ‘porch pirates can read too and seem more than willing to enter property to check things out.

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[New mail carrier]

I was told by a supervisor that if a package is under 2 pounds and doesn’t fit in the mailbox, carriers are not required to deliver it to the porch. Carriers have the option to leave a notice for you to pick up.

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[JoB]

amazon has those nice lockboxes you can have your packages delivered to.. with generally easy parking and 24 hours access… so that you don’t have to go to the post office if you opt to pick up your packages…

risk comes with the convenience of home delivery

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