Library wi-fi is almost back, and other service-restoration updates from Seattle Public Library

Seattle Public Library wi-fi is expected to be available again next week. That’s one of the timelines just announced by SPL for the restoration of services that aren’t yet back from the outages it blames on a “ransomware attack” back in May. The full list of what’s available now, what’s available soon, and what’ll be a while longer is here; we’ve distilled the list of “what’s not back yet” to these key points:

NO ESTIMATED RETURN DATE YET
Physical item returns / due dates

EXPECTED TO RETURN NEXT WEEK
Wi-Fi
Printing (via Wi-Fi and Email)
Catalog stations (in-building)

EXPECTED TO RETURN IN MID-JULY
Scanning/Faxing with ScanEZ

EXPECTED TO RETURN IN LATE JULY
Physical item self-checkout
Microfilm/microfiche

EXPECTED TO RETURN IN LATE JULY/EARLY AUGUST
New Library cards (online)
Patron account access
Placing new holds (physical items)
SPL Pickup Lockers

EXPECTED TO RETURN IN MID-TO-LATE AUGUST
Computers

In summary, SPL’s update says, “The Library expects that most, if not all, remaining offline services will be restored in the next 6-8 weeks.”

6 Replies to "Library wi-fi is almost back, and other service-restoration updates from Seattle Public Library"

  • Kyle July 3, 2024 (12:36 pm)

    I’ve got way too many kids books piling up at my house, hope we can at least drop some off soon even if they just sit in a back room. Afraid they will get misplaced.

    • Southwest Librarian July 8, 2024 (10:22 am)

      Hi Kyle! Feel free to return your books whenever you want — though we’re encouraging folks to keep them if they can, we’ll very happily accept your returned items. The ability to physically check them back into our system is still offline, but we’ll store them until our network allows us to process them.

      For the latest on our network recovery, please visit https://www.spl.org/update

  • Gina July 3, 2024 (2:46 pm)

    I should offer to be a volunteer unofficial/ bootleg  drop off site for library materials for people with limited space or moving for area.I’m retired from SPL and would store items in the giant zip lock bags to prevent water damage and to prevent the spread of critters.

  • slc July 3, 2024 (3:42 pm)

    Self Checkout is working – at least at some locations!  And I was able to return a book, and place a hold on a physical book.  Maybe the list needs updating?  

    • a neighbor July 3, 2024 (6:36 pm)

      Which location? Are you sure you weren’t at a King County Library? (Greenbridge and White Center, for example.)

    • Southwest Librarian July 8, 2024 (10:26 am)

      Hi there! As another neighbor said, you must have been visiting a King County Library System branch.  Please note that KCLS and SPL are completely separate library systems — luckily, KCLS was not hacked and their operations are fully online :) For the latest on SPL’s network recovery, please visit https://www.spl.org/update

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