Thrift Store Coordinator Position at The Center for Active Living

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Job Site: The Center Thrift Store
Address: 4504 SW California Street, Seattle, WA 98116
Reports to: Thrift Store Manager
FLSA Status: Full-time; Hourly, non-exempt
Compensation: $20.76 – $28.13 hour
Hours: Sunday through Thursday (flexible/subject to change)

Position Summary
The Thrift Store Coordinator is an organized, proactive, and adaptable individual who plays a key role in ensuring the smooth and efficient operation of the Thrift Store. This position is responsible for overseeing day-to-day operations, providing outstanding customer service, coordinating staff and volunteers, and maintaining a clean, safe, and welcoming environment. The coordinator is also instrumental in supporting the growth of the volunteer program, assisting with technology upgrades, and improving operational efficiency. Additionally, the role involves contributing to merchandising, donation intake, processing, and community engagement efforts. This role is ideal for someone eager to develop their skills and grow into a leadership position, with the potential to succeed the current Thrift Store Manager.

Duties & Accountabilities
Customer Service:
– Deliver exceptional service to customers, donors, and volunteers, ensuring a welcoming and inclusive environment.
– Assist customers with purchases, returns, and inquiries in a friendly and professional manner.

Donation Management:
– Oversee the intake, sorting, and processing of donations, ensuring quality standards are met.
– Collaborate with donors to unload vehicles and provide donation receipts as needed.
– Dispose of unusable donations according to organizational policies.

Merchandising:
– Price and display merchandise, leveraging knowledge of high-quality, vintage, and antique items.
– Maintain a well-organized and visually appealing sales floor.

Operations Support:
– Collaborate with the Thrift Store Manager to address safety, maintenance, and supply needs.
– Implement and follow cash handling policies for sales transactions.
– Monitor inventory and report discrepancies or needs promptly.

Event Support:
– Provide additional staffing and operational support for community events such as West Seattle Summerfest.
– Assist with special sales and promotional events to drive community engagement and revenue.

Volunteer Coordination:
– Help manage the increased volunteer needs, ensuring sufficient coverage for store operations and events.
– Provide training, guidance, and support to volunteers to ensure alignment with organizational goals.
– Enhance volunteer engagement through recognition, communication, and empowerment.

Technology Upgrades:
– Assist in implementing and managing technology solutions to streamline store operations, including Clover point-of-sale (POS) systems or inventory tracking software.
– Help train staff and volunteers on new technology to ensure effective use and efficiency.
– Collaborate with the Thrift Store Manager to assess and recommend technological improvements as needed.

Facility Maintenance:
– Ensure the cleanliness, safety, and organization of the store and donation areas.
– Report maintenance concerns or hazards to the Thrift Store Manager promptly.
Ready to make an impact?

If this sounds like you, we’d love to hear from you. Apply today and tell us how you see yourself helping us achieve our mission. Send resume and cover letter to: info@wscenter.org.

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