Dental Scheduling Coordinator

[Seadental]

Job Title: Dental Scheduling Coordinator
Location: Seattle Dental Associates
Job Type: Full-Time Monday-Thursday 6:30-4:30
Pay: 23.00-28.00
About Us:
At Seattle Dental Associates, we are dedicated to providing exceptional dental care in a friendly and professional environment. We value teamwork, efficiency, and outstanding patient service. We are seeking a Scheduling Coordinator to join our team and ensure a smooth and productive daily schedule while delivering a great experience to our patients.
Job Summary:
As a Scheduling Coordinator, you will be the first point of contact for our patients, responsible for managing appointments, optimizing the schedule, and ensuring seamless communication between the front office and clinical team. Your role is essential in maintaining an efficient workflow, minimizing gaps in the schedule, and ensuring patients receive timely and necessary care.
Key Responsibilities:
• Appointment Scheduling: Efficiently book, confirm, and manage patient appointments to maximize productivity and minimize cancellations/no-shows.
• Patient Communication: Answer phone calls, texts, and emails in a friendly and professional manner. Follow up with patients for recall and unscheduled treatment.
• Insurance Coordination: Verify patient insurance coverage and communicate benefits clearly.
• Treatment Scheduling: Coordinate and schedule follow-up appointments for treatment plans while ensuring proper chair time and provider availability.
• Daily & Weekly Schedule Optimization: Work closely with the dental team to keep the schedule full and productive while minimizing last-minute changes.
• Billing & Collections Support: Collect co-pays, review financial arrangements, and assist with outstanding balances as needed.
• Team Collaboration: Communicate with hygienists, assistants, and doctors to ensure smooth patient flow throughout the day.
• Patient Experience: Greet patients warmly, assist with check-in and check-out, and provide a positive and welcoming environment.

Qualifications & Skills:
• Dental front office or scheduling experience preferred
• Knowledge of dental terminology, procedures, and insurance is a plus
• Proficiency in dental practice management software (Dentrix, Eaglesoft, Open Dental, etc.)
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multi-task in a fast-paced environment
• Friendly, professional, and team-oriented mindset
What We Offer:
• Competitive pay based on experience
• Health and dental benefits
• Paid time off and holiday pay
• Growth and training opportunities
• A positive, supportive team environment
Ready to Join Our Team?
If you’re an organized, detail-oriented, and patient-focused professional looking for a rewarding role in a growing dental practice, we’d love to hear from you! Apply today by sending your resume and cover letter to appointments@seadental.com

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