Fewer tents, faster responses, and what else the city says its homelessness response is accomplishing

(WSB photo: Deputy Mayor Tiffany Washington, right, with Office of Housing director Maiko Winkler-Chin)

By Tracy Record
West Seattle Blog editor

In advance of Mayor Bruce Harrell‘s mid-term State of the City address next week, his administration says its homelessness response is making progress.

To elaborate on that, the mayor’s office invited reporters to a City Hall briefing today. The mayor wasn’t there – he was out planting trees – but Deputy Mayor Tiffany Washington, whose portfolio includes the homelessness response, presented updates and answered questions. Video recording wasn’t allowed. We were there; here’s what we heard.

A key point: The city has developed a database that allows them to track actions, statuses, and results. Before the database, Washington said, it was all tracked by hand, and not very well at that. Building the database took up much of this administration’s first year, she added. Among the toplines they’re touting are these stats from the Unified Care Team, the multi-department city task force that handles encampments (not to be confused with the crisis-response CARE Team):

Another major change: Washington says they no longer remove encampments based on who’s complaining the loudest. That wasn’t fair, she said, since the loudest usually meant those who had the luxury of the most time on their hands to complain. Now they have criteria. That was part of the briefing, to review how they evaluate encampments for removal, or at least cleaning. For one, the assignation of points:

But, she said, it’s not just a scoring system:

Washington did not mention a specific number of cleared encampments (and keep in mind that as little as one tent can be classified as an “encampment”). But she said “progress” includes fewer tents and faster responses:

(“Triaged” basically means “responded to,” it was explained.) The city also says two incident categories – “shots fired” and fires – have dropped:

The category that has not dropped – medical calls to encampments – is likely largely because of the fentanyl crisis, Washington said.

Another thing her briefing sought to clarify is what the city is accountable for, versus what the embattled King County Regional Homelessness Authority is accountable for:

(An asterisk denotes an area in which both the city and the regional authority have some accountabilities.) The RHAKC is currently under interim leadership, but Washington said, in response to a question, that the city is not considering pulling out of it – for one, they don’t believe it’s failing.

Also outlined was the process by which encampment reports were handled. After the city gets a report (say, via Find It Fix It), a field coordinator visits and assesse the site, gives it a “public impact” score, and either it gets onto the schedule for “resolution” or enters into a “harm reduction phase” – which means there’s a plan for what to do to “minimize harm for everyone involved.” As we’ve reported previously, the Unified Care Team operates with five regional teams; our area is part of the Southwest Region team:

Sites considered “active” are inspected monthly. The UCT has weekly meetings, meantime, said its director Ali Peters, who also participated in the briefing.

The briefing wasn’t entirely devoted to encampment response – building/converting more housing is an emphasis as well, and city Office of Housing director Maiko Winkler-Chin and policy director Kelli Larsen were also there to underscore that. Washington said 1,400 units “opened” last year, and that 7,600 units are funded and “under development.” The city is also funding homelessness prevention through the Housing Levy, with rental assistance part of that.

As for getting people into emergency shelter – that’s not the same as housing, it’s an interim step – that’s where what Washington at one point called the “historic” (as in history-making) database meets its limits. She says they believe the number of shelter enrollments – people who go into shelters once they’re referred – is “undercounted” because they may give different names to outreach workers, or might not give personal information at all.

That segued into the list of “top challenges” with which the city is dealing:

The deputy mayor took questions, along with the panel that joined her, after the 13-page presentation (see it in full here). Regarding one of the “top challenges,” what’s being done about finding more RV lots? Washington says “regional partners” – in other words, outside Seattle – need to step up to help with that. “I think Seattle is exasperated” with carrying the burden of “most shelters in (King) County …. homelessness doesn’t just reside in Seattle.” She says more of the smaller cities around the county are starting to realize that.

Asked if the city has enough money to cover the mayor’s hopes of handling homelessness, Washington said that on one hand, no, “there’s never enough … if we had enough (money), you wouldn’t see people living outside.” Overall, though, she insisted that “the mayor is committed to investing the resources needed to make progress.” Some of which, she reiterated, has already been made, saying that one metric with which they’re impressed is the “reduction in the number of verified tents.”

WHAT’S NEXT: Though this wasn’t described outright as a precursor to the State of the City address, the mayor’s office announced later in the day that Harrell will present that annual progress report on Tuesday (February 20th) at noon. You can watch via Seattle Channel.

42 Replies to "Fewer tents, faster responses, and what else the city says its homelessness response is accomplishing"

  • Rhonda February 17, 2024 (1:37 am)

    Elections have consequences. In this case, good consequences.

    • Anne February 17, 2024 (7:38 am)

      If you’re judging by the pretty charts & graphs-maybe -but for  me-the jury is still out on whether the election has resulted in “good consequences” or not. 

      • Rhonda February 17, 2024 (10:47 am)

        No, Anne, I’m judging what I see, hear, and smell: less people passed out in Roxhill Park, not as many medical examiner vans at bus stops and SODO tents, fewer transients screaming at imaginary things in the Alaska Junction, not as many clouds of fetanyl, weed, and meth smoke downtown, etc.

        • Alki resident February 17, 2024 (1:21 pm)

          Then you should go to South Park and Burien, there’s a lot going on there. They’re move around/ rotate often. 

        • Pam February 17, 2024 (1:35 pm)

          Rhonda, the reports say medical calls are up 7% and that there’s a lack of substance use/behavioral health support options. Maybe YOU’RE “seeing, hearing, and smelling” less people passed out, fewer medical examiners, and less drug use, but the report says that the exact opposite of that is the reality. 

          • Rhonda February 17, 2024 (4:47 pm)

            An increase in medical responses can be a good thing. It means more people getting the care they need. The 41% drop in shots fired means less homicides and life-threatening wounds.

          • Explain February 19, 2024 (4:49 am)

            expect “shots fired” is kind of a nothing burger of a call in because many things are mistakenly attributed to gunshots that people will call in about, and how are these shots being attributed to homeless folks or encampments? where are the stats on less wounds if that’s what you’re going to imply is the impact of this metric? it seems like a metric that’s being presented as more important than it really is to distract and allow others to come to their own conclusions rather than convey useful information. if they were providing all the info, you wouldn’t need to guess it means something like “less wounds”.

  • Marcus February 17, 2024 (3:51 am)

    An organized approach with solutions.  Not the free for all allowed by the past counsel.   

  • Joe February 17, 2024 (8:11 am)

    The mayor’s office thinks the homeless situation is getting better because they’ve created a database that allows them to track actions, statuses, and results….OMG they are so clueless. We need change badly in this city. 

    • Danimal February 17, 2024 (10:44 am)

      A response completely draped in hyperbole, with no solutions whatsoever.  What are your solutions if “they are so clueless…” and “…we need change so badly?”

    • flimflam February 17, 2024 (1:45 pm)

      The fact that there hasn’t been a database until now is nuts – how else would anyone expect to track success, failure, etc?

  • Seattlite February 17, 2024 (8:39 am)

    Hmmmm…One of the top issues of the homeless population is that of mental illness whether it is innate or drug induced.  Seattle’s homeless population was unsuccessfully addressed and handled over the years which has brought it to the point it is at today.  There has been over the years problems of transparency of where federal funds, tax payers’ dollars  are being spent for the homeless.  Since 2015, Seattle’s homeless budget went from approximately $4 BILLION to $7.4 BILLION in 2023.  Do any of you know where all of these BILLIONS of dollars have gone to address Seattle’s homeless population?  Non-profits were given MILLIIONS of dollars without requiring exact, clear data showing where these millions were spent.  

    • CAM February 17, 2024 (2:19 pm)

      Visible unhoused populations are disproportionately made up of individuals with substance use or chronic mental health conditions when compared to the entire population of unhoused individuals. Please stop making this an excuse for why the system can fail people. The vast majority of people who do not have secure housing are not chronically mentally ill nor do they have severe substance use problems. Many are families with children who hold full time jobs. Just because they aren’t the people you see doesn’t make their problems with housing less necessary to be addressed. It also doesn’t mean that you can keep saying that the only unhoused people are those that make your life more uncomfortable and therefore should be swept away out of sight. 

      • wscommuter February 17, 2024 (3:08 pm)

        @Cam … taking nothing away from the point you’re trying to make … please tell me you don’t actually mean to say “substance use” versus “substance abuse”?  In what universe is using fentanyl or meth or heroin “use” rather than “abuse”?  Please tell me you aren’t trying to somehow normalize inherently destructive behavior.  

        • CAM February 17, 2024 (10:38 pm)

          @WSC – The language you are using is clinically outdated. Colloquially that word may seem right to use (abuse) but when talking about a problem to be treated it isn’t talked about using that word anymore. To quote another source, “Substance use disorder in DSM-5 combines the DSM-IV categories of substance abuse and substance dependence into a single disorder measured on a continuum from mild to severe. […] In DSM-IV, the distinction between abuse and dependence was based on the concept of abuse as a mild or early phase and dependence as the more severe manifestation. In practice, the abuse criteria were sometimes quite severe. The revised substance use disorder, a single diagnosis, will better match the symptoms that patients experience. Additionally, the diagnosis of dependence caused much confusion. Most people link dependence with ‘addiction’ when in fact dependence can be a normal body response to a substance.” So in response to your question, yes, I did intend to use the word use and that is also why I included the word severe. 

      • Seattlite February 17, 2024 (3:10 pm)

        Why are you attacking my comment that has actual facts?  In my own family the two relatives living on the streets are both mentally ill due to drug-induced mental illness.  Personal experience has shown me and others that dealing with mentally ill homeless people is one of the hardest things to get under control especially when they are also drug addicts who want to live on the streets.  There are two separate issues of 1.  families who cannot make the rent, mortgage, but are able to physically/mentally work and want a home and 2.  drug addicted, alcohol addicted, mentally ill who are too incapacitated to work and don’t want a home but want to live on the streets.

        • CAM February 17, 2024 (10:43 pm)

          I’m sorry to hear about your family members. I have worked with a wide variety of people experiencing different mental illnesses and different degrees of substance use problems. I have yet to meet one of them that didn’t want some kind of help to get off the street. That doesn’t mean they wanted help the way people were offering it or were capable of dealing with the barriers they needed to cope with in order to get into/stay in that housing. The point I’m making is that you (and the city by the statistics they are using) are trying to claim that resolving the crisis of unhoused people in this city is only about dealing with visible homelessness. In reality, that is only the tip of the iceberg and I’m pretty sure that what sunk the Titanic was the part under water that no one could see. 

  • lox February 17, 2024 (9:13 am)

    Downtown yesterday afternoon, we were just commenting on the noticeable improvement on the streets. 

  • Mr J February 17, 2024 (9:38 am)

    I love it when the City comes out with splashy stats on how successful they’ve been when they’ve done almost nothing. Tell me you’re trying to take credit for KCRHA without telling me you’re trying to take credit. This administration like many before is a joke.I know a lot of the commenters are huge Harrel fans because he sweeps houseless communities, but it’s just inflicting more trauma on people that have been pushed out. No one is actually going to tackle this problem in a meaningful way because we don’t care about people, we care about property value, tourism and our own right to comfort to not see how our city (state and the entire west coast) is failing people.  

    • Danimal February 17, 2024 (10:48 am)

      This sounds like it was written by someone who does not want to hear success stories.  I’ve been reading some statistics lately about the number of homeless encampments, number of people referred to housing, and who’ve accepted housing, and the statistics show definitive improvement.  Of course there’s still room for improvement, but this ultra-liberal doom and gloom hand-wringing shtick is becoming worn-out and inaccurate, if not approaching totally irrelevant.

    • flimflam February 17, 2024 (1:48 pm)

      lol, do you mean the KCRHA that has blown through astounding amounts of money, led by the utter failure Marc Dones? The same KCRHA with the “lived experience” group that was defending sex offenders? Yes, truly a success story there…

  • Jon February 17, 2024 (10:04 am)

    Any idea what the “Full/Partial Mobility Impact” refers to in their scoring scheme?

    • WSB February 17, 2024 (10:23 am)

      Whether blocking sidewalks, roads, etc.

  • wetone February 17, 2024 (10:10 am)

    As one who drives the SODO, George Town, West Seattle and areas bordering I-5 through out Seattle, I see about 80% of the homeless camps of what was here last year. Most showing back up in last 3 months. After the big push that was done last year cleaning up many of the camps, city has done little since. I call this the “cruise ship effect” . When first ship shows up in Seattle the gov starts moving homeless from areas mentioned above, then when last cruise ship leaves everything goes back as was prior. I think this report on homelessness is just as flawed as the report on crime statistics that city now says “might be” flawed……. All one has to do is drive through areas that were cleaned up to verify…….. Sad deal for those involved. City and State need to be audited as where all money is going for such little results. Mental health and drug rehab should be #1 focus where money is spent along with accountability for one’s actions ;)

    • Danimal February 17, 2024 (10:53 am)

      Your “80%” is anecdotal and very unscientific.  What data have you been keeping to back up your claims? I drive around the city for work on the regular, inside and outside of it, and the improvements have been dramatic.  I won’t deny that some encampments re-grow after “remediation,” whatever term you want to call it, but many do not return.  When they do return, by my admittedly anecdotal estimation, the majority aren’t returning to their former level of squalor, sprawl, and danger.  Statistics are where the facts are.

      • wetone February 17, 2024 (11:24 am)

        My 80% is from working closely with the clean ups in this city….. like I said…. All one has to do is drive around areas mentioned like sides of freeway between W/S and UW. As for unscientific, I can same same for city and state numbers that do there own data collections….as been seen on tv in last week ;)

  • Community Member February 17, 2024 (10:52 am)

    How many people are sleeping in cars?

  • Jim February 17, 2024 (10:55 am)

    Love that the city of Seattle will try to take credit for other organizations efforts when you the city are slow to act or do anything. You point fingers to other organizations to do the work and try to take the credit. These pretty graphs are cute but be honest the city is still slacking off and not acknowledging the real problems.;Putting bandaids on things, such as when a big sport comes to the city miracles happen and once it’s done it’s the same thing all over again. What a joke. 

  • Marcus February 17, 2024 (12:11 pm)

    The only thing that struck me as surprising is the amount of money spent.  Billions? Is that correct?  If it is then I need to get into the solve the homeless problem business!  Seems like a real con job bilking the tax payer.  Yet I do understand funding is necessary.

  • Me February 17, 2024 (1:40 pm)

    The Alaska junction area. Is getting far worse.  With all the above.  

  • Mark February 17, 2024 (2:17 pm)

    How about we spend 0 dollars on the homeless and a couple billion on police, prisons, enforcing the laws already on the books and infrastructure improvements?

  • CAM February 17, 2024 (2:22 pm)

    So where’s the database counting all the people who are sleeping outside without tents now? 

    • M February 17, 2024 (3:33 pm)

      Yeah, these are some very specifically-worded metrics they are measuring. 

  • Grilled Cheese February 17, 2024 (3:59 pm)

    What’s crazy is if you drive from Seattle to Bellevue, you see how one city (Seattle) treats homelessness and crime compared to the other town (Bellevue). Bellevue doesn’t give a poop about people that struggle with homelessness and addiction. Shockingly, There has been a reduction in encampments in Seattle compared to past years. The city is trying to fix the situation, and I am amazed at what they have done. I am surprised Seattle did not have a database tracking this data. It’s one of the biggest the city’s in the world. Anyhow, keep doing what your doing Harold. Now if we could figure out a way to stop the 12 year old punks from petty crimes. That would be amazing.

    • Rhonda February 17, 2024 (10:23 pm)

      Grilled Cheese, as a long-time City of Bellevue employee I can tell you how wrong you are. Our city officials ordered us to ENFORCE OUR LAWS instead of ignoring them. I’m shocked that you would prefer how Seattle lets people die in gutters compared to how we proactively steer people into shelter/treatment right away. Look up Bellevue’s per-capita overdose deaths compared to Seattle’s. Anyone who wants to see more death and destruction is a ghoul.

      • Grilled Cheese February 18, 2024 (7:44 am)

        I wasn’t saying that. I think Seattle cares a lot about people experiencing homelessness and wants to help them. Bellevue sweeps them under the rug and pushes them into Seattle. In Seattle, we don’t like a police state like Bellevue and a lot of other cities in America. Also, a lot of the police left Seattle because we told them you can’t beat up and harm people. Especially people experiencing homelessness. 

        • Rhonda February 18, 2024 (2:36 pm)

          Police in Bellevue don’t “beat up” anyone, especially homeless. You have absolutely no idea what you’re talking about. We don’t allow homeless to be victimized by violent criminals the way Seattle does.

      • Explain February 19, 2024 (5:09 am)

        I’m confused, Rhonda, so some clarification would be nice: the only difference you mention between Seattle and Bellevue when it comes to homelessness is that BPD can “enforce” the law, so the difference is that instead of leaving people on the streets they’re either pushed to other streets by force or incarcerated? cause enforcement after someone refuses to be taken to a shelter is done with force that you for some reason don’t think BPD is capable of. if there’s anything else that Bellevue does differently besides employing more state violence, I’m all ears!

  • MB February 17, 2024 (5:03 pm)

    City of Seattle’s idea of solving problems includes discussing, strategizing, analyzing, collecting data, and understanding.  Where is the action needed to actually solve the problem?  Issuing a ticket that never gets paid?  Moving tents and RV’s around like whack-a-mole?  I didn’t read anything about prosecuting crime and accountability.  I was glad to see they acknowledged the role that drugs play in this crisis.

  • TJ February 17, 2024 (5:26 pm)

    Not sure if you are praising or shaming Bellevue, but what they are doing is working. You won’t find a encampment or even a tent anywhere on the Eastside (with more expensive housing than Seattle). They enforce derelict vehicle parking laws. And they are tough on crime, backed up by a fully staffed police force, which is ironic as it is just a few miles away

    • Lagartija Nick February 17, 2024 (6:26 pm)

      What’s ironic is making this statement with absolutely no acknowledgement that all of those people Bellevue has kicked out (i.e. criminalized) are the ones on Seattle’s streets. So, yay for Bellevue I suppose. They’ve solved their problem by making it ours. 

  • YaccoBThr February 20, 2024 (8:30 am)

    I hate seeing so much money going to clean-up after people who just don’t care about participating in society. Enough.

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