
We’d been watching for this one since Hollywood Video announced it would close some of its stores (including the adjacent Game Crazy locations) as part of its restructuring. Then, a couple WSB’ers e-mailed to point out that signs are now up at the Westwood Village location, as its “closing sale” is under way. So when is it actually closing? Store staff told us they don’t know. We tried calling the “media hotline” at corporate HQ, but it has a terse recording saying you can try leaving them a message, but “as a matter of company policy” they are not responding to most media inquiries. Moot point anyway, as the system then informed us we had TWO SECONDS to leave a message, and it made good on that threat. What do you do if you’re a customer? We found a variety of links on this corporate webpage – the most specific information (what’s being honored and what’s not) appears to be here. (You may recall, Hollywood Video used to have a Junction location, but that was closed in early 2007 and demolished shortly thereafter – on the site of Capco Plaza/QFC/Altamira.)
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