anon
anonyme, happened upon this discussion in searching for extra garbage issues — did you ever get this issue resolved? Our home is under construction and garbage service is on HOLD, yet we’re getting charged weekly. I call every billing cycle and get the same questions — we don’t even have the bins out, they’re locked in the garage. They were supposed to send an inspector in Oct and this did not happen; I requested one again last week. We installed a camera over the weekend and I’m planning to put a sign out saying “NO BINS HERE!”… pretty tight knit neighborhood so I expect it’s not someone putting trash in our yard. Getting frustrated at being on the phone for over an hour every other month trying to get to the bottom of this & about to fire off a letter to City Council myself.