Yes if your service is horrible I think by law you have 30 days to cancel service and get a refund. I’m grandfathered in on a crazy good plan from Sprint which I didn’t want to give up. After a few complaints to customer service they sent me an airave at no extra charge to connect to my internet. It’s like a tiny cell tower in your home. I now get 5 bars, it allows multiple connections at once, and haven’t noticed any slowdowns while online. Just an FYI that there is another option.