Help! Dell 962 Printer Won't Print Text!

Home Forums Open Discussion Help! Dell 962 Printer Won't Print Text!

  • This topic is empty.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #595631

    luckymom30
    Participant

    All of a sudden my Dell 962 all in one printer is printing the background in blue and will not print any text! Any suggestions? I have checked the cartridges and the tape is off and the cartridges are new and full.

    #699534

    dhg
    Participant

    What color of background were you expecting? What were you printing from? Some programs (such as internet explorer) allow you to block background printing in order to save on ink. If you were expecting another color then it sounds like a faulty magenta ink cartridge.

    #699535

    Blend
    Participant

    directions…open window..throw out printer. problem solved!

    ok, I am not any help. maybe do a search on the internet..usually someone has had this problem and has posted a question on one of those answer sites.

    #699536

    luckymom30
    Participant

    Got it back working again! I had to uninstall the print driver and re-install it and now it prints text. The text was replaced by a blue background.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.