Zeeks Pizza- Call Center

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    Zeeks Pizza
    Participant

    Zeeks Pizza, Inc. is looking for customer service minded individuals to work in our Call Center.

    Zeeks’ mission is to provide the premiere pizza experience to Northwest neighborhoods. A Seattle institution since 1993, Zeeks is known for its hand-tossed pizza featuring fresh ingredients, lightning-fast delivery, and for restaurants and employees that are unpretentious, cool, and fun. Our aim is to attract positive and talented people to help us fulfill our mission and offer them support and opportunity.

    We have the following positions open:

    Call Center Operator

    Call Center General Manager.

    The Call Center is the voice of Zeeks Pizza and handles every incoming call for all Zeeks locations. These calls include, but are not limited to: food orders (delivery, pick-up, dine in), menu and product-related questions, questions about seating or restaurant layout, employment inquiries, sales and donations, and feedback or comments.

    Call Center Operator:

    This is an entry-level position. We are looking for someone who is willing to work hard, is trainable, and has a great attitude! Call Center Operators must provide an outstanding level of service to every Zeeks caller. In addition, operators are expected to contribute to entry-level data entry and light administrative tasks. Operators must be successful in a collaborative work environment, have a great work ethic, and be very detail oriented. We are seeking self-motivated, positive individuals who want to be part of a growing company

    Call Center General Manager:

    The Call Center General Manager is responsible for ensuring that the highest level of service is provided by the entire Zeeks Call Center team. This position is responsible for managing the day-to-day operations in the Call Center which includes managing and developing employees, customer relations, and ensuring consistently high call and service metrics. The General Manager will be expected to work well in a collaborative work environment, be comfortable with managing staff, have a great work ethic, and be highly detail oriented and analytical. The ideal person for this position is a motivated self-starter who thrives in an ambiguous environment while striving for clear, consistent and measurable results.

    Apply online at http://zeekspizza.com/about-zeeks/employment.

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