Wanted-Administrative Assistant for awesome domestic violence program’s team

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    HH Carmen

    POSITION TITLE: Administrative Assistant

    STATUS: Non-exempt/hourly. 40 hours per week, Monday through Friday
    IMMEDIATE SUPERVISOR: Hickman House Program Manager
    DEGREE OF SUPERVISION: Weekly meetings with supervisor
    Participation in staff meetings
    Annual evaluation
    EQUIPMENT USED: Multi-line telephone, photocopier, computer, printer, automobile, cellphone, and video relay.
    PAY: $18.50 per hour plus benefits including paid time off


    Hickman House serves survivors of domestic violence and their children through a joint component Transitional Housing and Rapid Rehousing Program. The Administrative Assistant (AA) is the first point of contact for the office via the phone, email and in person. The AA assists the Program Manager to assure contract compliance using databases and spreadsheets to monitor required mandatory program outcomes. The position is responsible for accurate entry of program and client information into databases, files and tracking mechanisms. The AA serves as a resource to Program Management and team members on general administrative functions and works with team members to provide consistent service to clients.

    •Bachelor’s degree in accounting, business, or related field or equivalent work experience in related field.
    •Demonstrable skills in office management, data entry and file maintenance in a business environment
    •Possession of a valid Washington State Driver’s License
    •Ability to gain (and maintain) approval as a driver of Salvation Army Vehicles, in accordance with Risk Management protocols.
    •Ability to successfully complete Salvation Army child safety training and to be approved through the background/reference check procedure, in accordance with Risk Management and Human Resources protocols. Successful completion of periodic retraining and re-approvals is required for continued employment.

    •Demonstrated ability to work well independently and as part of a team environment, with proven ability to assist and support in the development of team decisions and program policies.
    •Ability to handle client and agency information in a confidential and secure manner in compliance with applicable laws and agency policy and procedure.
    •Intermediate level computer skills, meaning strong proficiency in internet and email, word processing, spreadsheets and databases.
    •Effective English language communications ability in verbal and written (both machine-produced and handwritten) forms.
    •Keyboard skills which allow an error-adjusted rate of at least 40 words per minute.
    •Willingness and ability to work within a team environment.
    •Willing and able to communicate with other team members in a transparent, honest and professional manner.
    •Willing and able to resolve conflicts with peers and supervisors in a professional and ethical manner.
    •Strong ability to prioritize and handle multiple tasks under stressful conditions.
    •Ability to exercise mature and sound judgment in problem-solving and the decision-making process.
    •Ability to understand and articulate how institutionalized racism, sexism, heterosexism, ableism and other oppressions have led to profound inequities in all major indicators of success and wellness, including access to educational, employment, health, and housing opportunities.
    •Ability to successfully complete Salvation Army child safety training and to be approved through the background/reference check procedure, in accordance with Risk Management and Human Resources protocols. Successful completion of periodic retraining and re-approvals is required for continued employment.
    •Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children. Training on these will be provided in-house by the Salvation Army.
    •Willingness to abide by Salvation Army’s drug and alcohol policy.
    •Documentation of current CPR, First Aid, and blood borne pathogens training within 90 days following employment. This training will be provided by the Salvation Army.
    •Respectfully represent The Salvation Army’s programs to the community and referral agencies

    •Provide excellent customer service to clients, outside agencies, volunteers and public via phone, email and as first point of contact on site.
    •Create and maintain accurate program records, spreadsheets, files, outcome reports, databases and statistics to satisfy strict reporting deadlines.
    •Prepare and ensure clear organization and filing of all program reports monthly, quarterly, semiannual and or annual.
    •Prepare general correspondence as needed and/or required.
    •Assist with donation procurement and tracking.
    •Assist with donor engagement and volunteer recruitment
    •Provide general office support with filing, research, special projects and organization
    •Drive a vehicle at times to various Salvation Army and community locations to attend meetings and complete administrative errands and tasks.
    •Complete other duties as assigned by the program manager

    •Ability to sit, walk, stand, bend, squat, kneel, and twist on an intermittent or continuous basis
    •Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
    •Ability to operate telephone and a TTY
    •Ability to operate a desktop or laptop computer
    •Ability to lift 40 lbs (usually file boxes)
    •Ability to access and produce information from a computer
    •Ability to operate an automobile
    •Ability to safely follow instructions pertaining to the use and storage of all workplace chemicals.
    •Ability to properly operate all safety and security systems, which may include intrusion alarm, fire alarm, automated gates, door locks and key card systems.
    •Ability to conduct visual inspections of the workplace on a continuous basis, through direct observation, walking inspections and the use of video monitors.
    •Ability to rapidly travel over uneven surfaces, up and down steps, stairs and ramps as necessary to perform duties of the position.
    •Ability to interact with various service and emotional support animals, including therapy dogs.

    The work environment characteristics described here are representative of those an encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to unsanitary, wet and dirty conditions, strong odors, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderately loud – to occasionally very loud.

    Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Policy decisions are set by local administration through its Territorial and Divisional directives and its Advisory Board.

    *Please apply at


    No calls please.

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