True Value rant

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Viewing 25 posts - 1 through 25 (of 42 total)
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  • #986361

    CarDriver
    Participant

    Wanted to get a spare washer after changing the oil in my lawn mower. True Value had one-but discovered they REFUSE to take cash. WHY??? beat’s me. Was I going to use my card for a 50 CENT washer?? No way! Can they and more importantly WHY do they refuse to take cash???

    #986372

    maddy
    Participant

    These days most places refuse to take cash due to the virus situation. Usually they post a sign stating this.

    #986376

    CarDriver
    Participant

    Actually, I’ve only encountered 1 other business that’s card only. Everywhere else I shop is fine taking cash.But what has the virus got to do with this? Haven’t heard any statements from state,county,city health experts that touching money spreads the virus Would think they would say something if it did. And I would be fine not using if it was bad. Also, must note that machines aren’t perfect. I’ve had machines not work when I was going to pay with a card. So what’s T V going to do if the system is down? Are they going to lock there door’s and not let anybody in until their card reader is working?

    #986392

    newnative
    Participant

    It’s pretty hard to have no contact cash-exchange. The CDC doesn’t seem to instruct against the use of cash explicitly but does warn against close contact, including cash-handling.
    https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/bank-employees.html for bank employees and
    https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html
    for general workplace hygiene, including retail.

    #986394

    CarDriver
    Participant

    The businesses where I do use my card I’ve NEVER seen them clean the machine between customer’s-that includes True Value. A couple of months ago I did buy $50 in items from T V with my card. clerk picked them up to scan-no issues. Guess i’d like to know why they’re sure (and other businesses)that everything in their stores is “covid free” but cash is “dirty”

    • This reply was modified 1 year, 10 months ago by CarDriver.
    #986413

    JoblessFuture
    Participant

    That why ATMs are obsolete, they will be like phone booths.
    Nobody is forcing you to shop there!!
    I only carry $10 in my wallet!!

    #986405

    daisyg
    Participant

    There is a big sign at the front door, that can’t be missed, that says they don’t take cash, only cards. I’ve been to True Value twice in the past two weeks and both times they have cleaned the card reader as I approached to pay.

    Regarding cash and COVID-19 – even without the pandemic, cash is full of germs.

    You can research this on Google, but most dollar bills are covered in 3,000 types of bacteria.

    Either way, with your credit card, you have control of keeping it clean after use.

    #986436

    CarDriver
    Participant

    Well, you got lucky they cleaned it. There are germs everywhere, not just on cash. I’ve never been,nor have I ever heard of someone requiring medical attention from handling cash. Also, no worries of card info being stolen. And, final funny story. Sister and brother in law were in Memphis last year. They went out for dinner and when leaving tried to pay by card. There was a problem with the system. The restaurant would not let them, or anyone else leave until they’d paid-with cash.

    #986456

    scott
    Participant

    Bartell definitely cleans the machine between transactions.

    #986461

    KBear
    Participant

    I, for one, appreciate the measures True Value has taken to protect their employees and customers. Yes, germs are everywhere, but it’s a well-documented fact that cash is particularly filthy. And did you REALLY not see the multiple signs on the way into the store? Or did you just disregard them and try to get the checker to take your cash anyway?

    #986474

    CarDriver
    Participant

    Kbear. I do shop there and I’ve used my card there. My rant is that I was buying a 50CENT item and they refused to accept 2 quarters…Really(I didn’t need change). And i’m ready to be educated about cash. Anybody have a link to a story about someone becoming sick and or hospitalized because they touched cash or coin in a transaction????? And could someone tell me why they(T V) refuse to take cash. I did, and got a “because of covid” response. I asked if someone in the store had gotten it from money and just got a blank stare.

    #986488

    KBear
    Participant

    They don’t want your filthy quarters. They already told you why. Don’t be lazy, educate yourself.

    #986529

    Hortsig
    Participant

    Honestly, why do you care that they just want credit cards? Are you trying to just be right? Make a point? They’re the ones who have to pay a transaction fee to the credit card company…it costs you no more out of your pocket to use your card.

    #986555

    OldLady
    Participant

    Maybe because it just seems silly to make a CC or Debit transaction for 50 cents when the clerk can put gloves on to take the 2 quarters. They should be wearing gloves anyways with everything they touch that everyone else touches.

    OH and look below “yard sale Saturday 9-4pm they want CASH ONLY and of course Masks

    • This reply was modified 1 year, 10 months ago by OldLady.
    • This reply was modified 1 year, 10 months ago by OldLady.
    #986583

    22blades
    Participant

    Is this really worth the heat over a WASHER or is this trying to make a point? I won’t fault anybody trying to protect their workers & customers in a pandemic. Maybe you/we have gotten numb over the fact that we’re still fighting the spread of this crippling virus. I appreciate the frontline retail & customer service people as they face an unknown with every transaction. Cleaning keypads? I agree. Requiring cash transactions? I disagree. Personally, I think twice before headed out the door to safely shop or consolidate my trips. I wouldn’t blow a gasket over a washer.

    #986584

    KBear
    Participant

    True Value is not a yard sale. They’re an actual business with a responsibility to protect their employees. Wearing gloves does not provide the same level of protection as not handling cash in the first place. They’re not going to change gloves after each transaction. Why is it “silly” to use a card for a 50 cent purchase? If the merchant is willing to take the card, it should be no extra trouble for you. Isn’t it easier than fumbling for correct change, or carrying a purse full of quarters around?

    #986588

    CarDriver
    Participant

    ALL businesses should ALWAY’s protect their employees and customers. As we’ve learned more from MEDICAL expert’s cash is not being called out as a safety issue. That is the crux of my “rant”I don’t believe paying with cash is the difference between safe or sick people. Now,if any business want to change the way they do business and be card only here on out I FULLY SUPPORT THEM. That is their right. But if they think by going cashless it will keep employees and customers free from covid(or any other virus) i’d love to see the science. My LAST question. Once we have a vaccine how many businesses will continue with what they’re doing now and how many will go back to the “good old day’s” and not continue with the covid protocals??. PEACE OUT

    #986592

    OldLady
    Participant

    KBear well yes I guess it is easier than fumbling for 2 quarters than it is to open your purse or wallet and pull out the card then insert it into the machine then punch in your code then wait for it ask you if you want extra cash out and or to say is the amount correct and then push the yes or no button and wait for the receipt…yes I guess you are correct.

    • This reply was modified 1 year, 10 months ago by OldLady.
    #986595

    Graciano
    Participant

    Using a card for .50 cents, the card processing fee’s are more then the item.. True Value would have saved some money by just giving it away…

    #986600

    HappyOnAlki
    Participant

    OldLady, is your other name CarDriver?

    #986604

    CarDriver
    Participant

    As we got more medical fact’s it’s clear to me that handling cash does not give you covid. My “rant” is that the(very few) businesses that stopped taking cash didn’t resume accepting cash when it was clear that it wasn’t an issue. Note:i’m happy to see any fact’s pertaining to employees or customers getting covid from a cash transaction. Employee and customer safety. This should be front of mind of every business from the 1st day they opened for business. Not just “discovered” when the pandemic hit. Do any of you believe that once we have a vaccine businesses will continue with their cleaning regimines?? It would be nice but I bet they won’t continue. Final note:i do have,and use credit cards. I just want the ability to use them when I want to.

    #986613

    OldLady
    Participant

    HappyOnAlki, is your other name KBear?

    #986623

    Catmom
    Participant

    Maybe True Value only accepts cards because it helps cut down on the contact with the many customers the employees deal with every day, also if they took your coins cardriver then they would have to accept coins from every other person which would defeat the whole purpose of not
    accepting cash.

    • This reply was modified 1 year, 10 months ago by Catmom.
    • This reply was modified 1 year, 10 months ago by Catmom.
    #986628

    KBear
    Participant

    I’m going to shop at True Value tomorrow and happily pay with my card. I hope the complainers can find some other place to spread their germs.

    #986634

    Catmom
    Participant

    Me too! I’m a firm believer in if you don’t like the way a company runs its business then don’t go there.

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