If you need furnace work in West Seattle and do not user James Heating, you are a covidiot. Our furnace went down with a broken igniter, and no one else could come except for SW. They came and said it would be $300 for the igniter and $500 for the job, but they had to order it. My wife said that she had seen a great review for James, so I called. He came in a few hours (weaving a mask) and explained the situation to me. He said it would be $50 for the igniter and $250 total. He offered to come back today, but I moved it to tomorrow. James is one of the nicest, most decent people I have met in a long time. If we want to have alternatives to ACME heating, we need to support the real people who are there for us. Please do.