Mountain to Sound is Hiring for Winter Sales/Rentals/Techs

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    Mountain to Sound Outfitters is a successful, local snow sports and paddle sports store in West Seattle. We supply quality service, products, and community to the Northwest and beyond. If you have sales experience, love snow sports, the Puget Sound, the Cascades and engaging with customers on a regular basis, this is the position for you!

    The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company’s customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company’s policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. If the job involves managing others, following up carefully, closely, and cheerfully is required to ensure both correct work and maintenance of the relationships. Necessary corrections must be made in a constructive, supportive manner. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely, while working with and for others.

    Job Characteristics:

    Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously.
    Very socially-focused; requires “how can I help you?” attitude Lots of attention spent on building and maintaining relationships, especially where helping, not pressuring, others fosters the relationship.
    Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone.
    Open, flowing communication is important Position requires working with and through others, especially in a helping role There is a need for a persuasive, “selling” (rather than “telling”) communication style.
    Team environment: leader must be willing to jump in and roll up his/her sleeves to help out when necessary Need someone who leads by example, with first-hand knowledge of area of expertise Strong, friendly follow-up necessary on tasks delegated to ensure proper results.

    Sales Duties:
    Proactively grow knowledge about store inventory, including independent research, attending clinics, studying catalogs and attending trainings.
    Ensure that customers have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories Answer the store phone and respond to customer questions by using the website, asking coworkers or using other store resources to find answers.
    Process cash and credit card sales using POS system, including recording customer contact information, providing receipts and informing customers about store return policies Process special order requests, including product creation, collecting money, and recording steps taken in our Special Order book.
    Monitor customer trends and requests and suggest new products to Buyer(s) and Store Manager.
    Check in new inventory as it arrives, including checking off each item on the packing slip, printing tags, tagging items, uploading packing slip, breaking down and recycling packaging and troubleshooting issues with missing inventory
    Organize new inventory in backstock areas and/or merchandise in store.
    Assist with processing of online orders, including customer correspondence and packaging and mailing products Assist with bi-annual store inventory and additional batch inventories as needed.
    Compensation $17-20/30-40 hours a week – Hourly wage depends on experience.
    Weekend work is required – Must show proof of Covid vaccination – Benefits include Pro-Deals, discounts, demos and co-workers with which to ski and paddle!

    Interested parties must complete the 5 minute survey found here…

    Email as well as with resume including references as well.

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